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Scurich Insurance Services has been serving the Monterey Bay Area since 1924. Our mission is to partner with our customers and provide them superior service and value. We are a member of United Valley Insurance Services, Inc., a cluster of over 70 California Independent Insurance agencies, which produced over $530,000,000 of annual premium last year. At Scurich Insurance Services we understand your business and our community. Our customers look to us for comprehensive solutions. We have established relationships with more than 40 of the nation’s leading insurance providers, which allows us to deliver multiple, competitively-priced options and a team of experts to guide you through the process. When you need to file a claim, change a policy or process a certificate you can depend on Scurich Insurance Services to respond quickly to your request. SERVICES In order to provide value added benefits to our customers that go beyond the insurance policy Scurich Insurance Services offers the following additional services: Safety Programs – English and Spanish OSHA Compliance Safety Policies – English and Spanish Online OSHA 300 Log Safety Posters and Payroll Stuffers - English and Spanish Certificates of Insurance – If received before 3:30pm done the same day Risk Management Consulting Brokerage Services Represent most major insurance companies to better market your account. Safety tapes/DVD’s BUSINESS LINES Commercial Commercial Packages Business Auto Workers Compensation Umbrella Bonds Directors & Officers Professional Liability Employment Practices Liability Personal Auto Home Umbrella Recreational Vehicles Boatss Life & Health Individual Medical Individual Life Group Medical Group Benefits

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Posts tagged with service - service

Prearranged Contracts Speed Disaster Recovery

Author TonyScurich , 7/13/2016
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If a catastrophe struck your business, who would provide such critical services as site clean-up, emergency power supplies, off-site redundant data storage, and alternative communication systems until you can get up and running again?

In this situation, having agreements in advance with restoration companies and other service providers can save you time, money, and headaches.

Although most companies recognize that such prearrangements can play a critical role in emergency crisis management planning, few take steps to develop specific relationships with their disaster service providers.

That can be an expensive mistake, says Michelle Cross, Boston-based National Practice Leader for Business Continuity at Wells Fargo Insurance Services USA. She points out that, "for any service provider to really provide quality, top-level, appropriate service, they have to know about your company, what you need, and what hazards you have on site."

Pre-planning can also reduce Business Interruption deduction and claims significantly by shortening downtime to services and operations after a disaster, notes Dave Boyle, head of Property Claims for Zurich North America (Schaumburg, IL).

A case in point: Starwood Hotels & Resorts Worldwide uses pre-arranged recovery agreements because many of its properties are in locations at risk for natural disaster. When Hurricane Katrina struck, the Starwood Sheraton was the only hotel in New Orleans that remained open during and after the megastorm. Says Stephen Truono, the company's Vice President of Global Risk Management and Insurance: "It's about having a plan, practicing that plan, and engaging the necessary critical vendors, such as providers of power, plywood, diesel oil and potable water."

Prearranged provider agreements are inexpensive and usually do not involve a fee until the time of service.

What's not to like?


More Employees Using Benefits To Care For Children And Parents

Author TonyScurich , 6/20/2016
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An increasing number of employees in the "Sandwich Generation" are looking for benefits to help them manage the demands of caring for parents and children alike. A recent nationwide survey by the Pew Research Center found that nearly half of respondents in their 40s and 50s have a living parent and are either raising a young child or supporting a grown one.

"There's an emerging recognition of the impact of caregiver stress on working parents' ability to be productive at home and at work," says David Lissy, CEO of Bright Horizons, a provider of dependent back-up care services. "Particularly as families wait longer to have children, there's more at stake in their careers and they're pulled in many directions, dealing with the realities of their aging parents."

On average, access to Bright Horizons allowed employees to work six days during the past six months - productive time that otherwise would have been lost - and nearly 70% of these workers used the service for adult care.

Care.com, another provider of backup care services for employees, saw a three-fold increase last year in the number of clients that added senior care planning. IRobot, Inc. chose Care.com as an employee benefit because "we value our employees and want to support them in managing the demands on their personal lives," says benefits analyst Cathy Blanchard. Since adding the service, iRobot has seen a 15% month-to -month increase in using the program, which has boosted productivity by reducing costs from care-related absences and distractions.

If you'd like to learn more about offering day care for adults and children as an employee benefit, just give us a call.

 

A Snapshot Of HR Executives In Small To Mid-Sized Companies

Author TonyScurich , 1/11/2016

In a recent HR webinar, I asked three highly revealing polling questions. Here they are:

    1. What have you done to show your value?

Nobody knows that you're doing a great job unless you tell them. It's not that they don't care about you; it's just that they're running 75mph and barely have time to pay attention to anything but their own work. What effort have you made to get noticed by delivering a report or giving a workshop? Unfortunately, only 21% of respondents said that they created a strategic plan. As Mary Kay once stated, "most people spend more time planning their vacations better than their career." Or, as I might add, their HR department.

    1. How excited are you about the HR opportunity on a scale from 1-5 (5 being very excited)?

Half of the respondents described themselves as fairly "excited." Unfortunately, some 43% were just "ok or worse" with HR. Most organizations find the whole idea of HR boring. My guess is that is not the case at the 7% of companies where people said they were very excited about HR! I believe that if 7% can be excited, so can the 93%. It's simply a choice. What have you done in HR lately that goes beyond administrative or compliance requirements? What have you done to help improve the quality of the workplace (getting rid of poor employees and replacing them with great ones is a start), increasing performance management (having a performance management system that actually works), boosting retention, and giving greater love to that 20% of your workforce that produces 80% of results? What are you helping your company do to become more creative, innovative, and interesting?

    1. What's stopping you?

I often ask this question in workshops and in webinars. Time is always the most common response (one of those buts again), followed by the company or management. A survey of HR That Works members found that 84% of respondents said they would make better use of the service if they had more time.

Time management is a major issue!

Go to the time management training on HR That Works. Watch the two videos and then start putting them into practice. I would recommend that you start by tracking where your time is going and then eliminate five hours of the uncool, un-valuable work you do every week.


Review Class Codes and Descriptions: technology changes operations

Author TonyScurich , 7/31/2015

Technology associated with construction has dramatically changed operations. Carefully check the class codes and their descriptions to assure proper premiums. Years ago, 5606 - contractor supervisors - served to describe on site personnel who actively performed construction activities while managing the site. The rate was equivalent to site carpenters. That code has evolved into the computer carrying, service providing construction managers and executives who document the construction process. The rate is closer to outside sales representatives now. Even excavation and site work is being dramatically changed by GPS technology. Now computers design a cut and fill pattern with efficiency. Labor is more involved in checking the geotechnical and environmental properties of the soils rather than the actual movement of them. As production technology improves, new sub-codes develop to reflect the decrease in risk. Painting, carpentry, electrician and other trades now use a selection of eight or ten separate codes to describe exact activities. More components are built in shops and brought to the site. This process can change the class code of the installers and the builders. The trend is towards more computer driven operations. Less labor, more specialists. As this trend continues, class codes will be added, deleted and the descriptions changed. There are currently over seven hundred class codes. Some are antiquated with new meanings - like a ship chandler is now a hardware store. It pays to become familiar with the classifications. If your business has been active for many years, the "governing code" may be incorrect. The governing code is the catch-all for your business which best describes the overall operation, more obvious in manufacturing. Corrugated box manufacturing has been reorganized into several class codes. Technology has separated the manufacture of cardboard and corrugated cardboard into laminating processes, cutting and folding processes, and fully integrated operations. Read your relevant class codes and think about which one reflects your operations. Or ask your agent to do it for you.

You Need to "Call Before You Dig"

Author TonyScurich , 7/20/2015

Person digging in backyard

What is 811?

Are you a homeowner or contractor? Did you know that you are required to call the number ‘811’ before digging on any property so that you can be made aware of any underground lines (e.g. pipes, cables and associated utilities) buried in the area? Improper digging can lead to damage to underground lines that can disrupt service to an entire neighborhood, harm diggers or excavators, and even incur potential fines and repair costs.

In case you did not know, 811 is the national "Call Before You Dig" phone number designated by the Federal Communications Commission. This number was developed to eliminate the confusion of multiple "Call Before You Dig" numbers because it is easy to use, is the same for every state, and can help protect anyone who does dig from injury, expense and potential penalties.

What Happens After Calling 811?

All 811 calls are routed to a local One Call Center and the affected utilities. The utility will then send crews to the location to mark any underground lines for the homeowner or excavator for free.

Do Most People Call Before They Dig?

Believe it or not, in spite of all the potential danger and damage that can be caused, the answer is "no." According to a recent national survey, 45 percent of American homeowners who plan to dig this year said that they would not call 811 beforehand.*

More Information

For more information about the 811 call system, visit http://www.call811.com. To download the most current industry Best Practices in connection with preventing damage to underground facilities, go to http://commongroundalliance.com/.


People, Robots and Technology

Author TonyScurich , 3/6/2015
People are losing jobs to robots and technology at an accelerating rate. Have you used one of those self-serve checkout stands lately? One was installed at my local CVS only 3 months ago. Awkward at first but seems like old hat now. The manager there told me the new system allowed him to let two full time clerks go. Two jobs lost to robots and their technology that will never reappear. Here's just some of the other jobs that are suffering the same fate as retail clerks:
  • Pharmacists
  • Soldiers
  • Reporters
  • Drivers
  • Fast food workers
  • Assembly workers
  • Bank tellers
  • Secretaries
  • Stock traders
  • Warehouse workers
  • …and there is more
Technology alone changes the employment landscape. Objects like the iPhone have the consequence of laying off Kodak workers, as well as workers in the mapping, printing, alarm clock and record industry. I recently listened to an interesting podcast (all Radiolab podcasts are interesting!) about work in a shipping warehouse for online mega-providers, such as Amazon. If you thought stop watches were banned in the workplace at the beginning of the last century, guess what – they're back! Technology, along with its gamification, is reducing worker output to a competitive logarithm using the most minute of performance indicators. Years ago Buckminster Fuller (otherwise known as "Bucky") surmised that the rise of computers and technology would bring use to a place where it is inefficient to have full scale employment. It would actually be cheaper to pay people to stay at home.  And we are getting there. Even in a "good" economy we have 7% unemployment. And we are being asked to pay for those folks who have to stay at home…because there are no jobs. This has more to do with the macro-economics of production than it does anything a politician can influence. While Bucky believed that less is more, most folks don't think that way. In their idleness they will want to be serviced, entertained and otherwise cared for, by a growing service class economy. So the fantasy of growing the middle class back to where it was before all these technology changes is a pipe dream. A political football divorced from reality. There will be a continued division between highly paid knowledge workers and low paid service workers. Sooner or later we will end up paying service workers to stay home or do some form of public service. As we march forward you will either be a highly paid knowledge worker who cannot yet be replaced by a machine or a low paid service worker who cannot yet be replaced by a machine. That's true for your kids' future too! FYI – Looks like John Henry would be out of a job today. Now trains lay their own tracks http://www.wimp.com/traintrack/

We are Scurich Insurance

Author TonyScurich , 2/12/2014
Scurich Insurance Services, CA, Our servicesScurich Insurance Services has been serving the Monterey Bay Area since 1924. Our mission is to partner with our customers and provide them superior service and value. We are a member of United Valley Insurance Services, Inc., a cluster of over 70 California Independent Insurance agencies, which produced over $530,000,000 of annual premium last year. At Scurich Insurance Services we understand your business and our community. Our customers look to us for comprehensive solutions. We have established relationships with more than 40 of the nation's leading insurance providers, which allows us to deliver multiple, competitively-priced options and a team of experts to guide you through the process. When you need to file a claim, change a policy or process a certificate you can depend on Scurich Insurance Services to respond quickly to your request. Give us a call today to see what we can do for you!  

Homeowner’s Insurance Customers Happier With Local Agent

Author TonyScurich , 11/22/2013
Scurich Insurance Services, CA, Local agentsLast night there was a storm and some of the tiles came off of your roof. Which conversation would you prefer? 1. “Hi Mary, this is John Smith. Some of the tiles came off my roof last night.” “Oh I’m sorry Mr. Smith, yes that storm was really something, wasn’t it? We’ll get help to you right away.” 2. “All our representatives are busy with other customers. Your wait time is approximately 20 minutes. Please hold.” Customers have expressed their greater satisfaction when they have a local agent. A recent study measured the satisfaction of homeowners when they had to file a claim for damages covered under their homeowner’s policy. Local agents are known as the “personal insurance industry”.  Those who have to go through direct channels – typically online or by calling a call center- are much less satisfied with the results. Satisfaction is 50 points higher among customers who file a claim through their agent  than among those who file a claim through “direct channels” For the industry average, the call center experience fails to deliver the same level of service as an agent. Especially during times of hardship when someone’s house has been destroyed or their valuable possessions have been lost, it’s difficult for a call center representative to replicate the personal relationship customers get with an agent. California is subject to storms that can happen at any time.  Your home is probably your largest investment and surely you would like the best coverage and service for it.  Scurich Insurance Services is your local agent.  Why not call them today for a free quote and suggestions for what you need.  They will be ready to help you when you need it.

Scurich Insurance Services, Watsonville, California

Scurich Insurance Services has proudly served the Monterey Bay area since 1924.  Scurich will take care of all of your insurance needs.  Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy?  Give us a call, we can help! Let Scurich Insurance Services know if you are a Happy Customer! We are located at: Scurich Insurance Services 320 East Lake Avenue, PO Box 1170 Watsonville, CA 95077-1170 Office: 1-831-722-3541 Toll Free: 1-800-320-3666 Website | Facebook | Blog | LinkedIn | Happy Customer