The Intersection is authored by J.M. Wilson Managers and Associates as well as guest bloggers from industry partners. It focuses on insurance industry news, professional development and personal development information, offering an array of helpful information for anyone working in the insurance industry. ---------- J.M. Wilson is a Managing General Agency and Surplus Lines Broker, providing independent insurance agents access to specialty markets for both personal and commercial lines. With branch and affiliate offices in eight states, J.M. Wilson is able to provide coverage for standard and hard-to-place commercial, transportation, property & casualty, professional liability and errors and omissions, personal lines and surety classes in twenty-one states.
I Believe In You
Words are powerful.  In sales and customer service, often times our words are our only tools.  In J.M. Wilson's blog post, "I believe in you",  Erin Dey, Director of Sales & Agency Relations, describes four crucial foundations for how we speak and how to get our audience to listen.  

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Shawna McCafferty
Other articles by: Shawna McCafferty
Categories: Professional Development, Networking, Customer Service
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