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Employment Resources Bulletin
Risks Of Using Volunteers In Your Business
We typically think of volunteers as invaluable to nonprofit companies and organizations. Your for-profit company can utilize volunteers, too, but take care to avoid several common risks.
As volunteers perform duties like data entry, landscaping, or event planning, they may suffer an injury. Injured employees are covered by your Workers’ Compensation insurance, but this protection does not extend to volunteers. Your business's general liability insurance policy also will not typically cover volunteer injuries, and a voluntary compensation endorsement is designed for employees who travel overseas or company partners. That means your volunteers will need to carry their own health insurance and sign a waiver stating that they will not hold your company responsible for any injuries they sustain.
While volunteers can provide invaluable assistance to your company, be careful that their service does not violate labor laws. At for-profit companies, volunteers cannot work full-time or complete duties that employees would normally perform. They also must serve for their own benefit, for a humanitarian cause, or because they want to, not out of an obligation or through coercion.
Ideally, volunteers will offer to help because they’re devoted to serving unselfishly, are excited about their tasks, and feel dedicated to your cause. That motivation could dwindle, though, over time. An unmotivated, bored, or frustrated volunteer may stop showing up, hinder productivity, and drain morale.
Because volunteers are not paid employees, you have little leverage over the quality of their work. Most volunteers will do a good job, but be prepared to re-do tasks that are not completed on time or to your specifications.
Volunteers can come and go as they please. That means you may lose important help during vital projects and campaigns. If you don’t have a contingency plan to cover duties when a volunteer gets sick, goes on vacation, or quits, your company could suffer.
Volunteers are often eager to work and will jump into assignments, but they need training, guidance, and supervision. Someone on your staff will need to interview potential volunteers, schedule volunteer assignments, answer questions, handle disputes, and ensure the volunteers have the proper resources to complete their assignments properly. Although volunteers are supposed to save your company time, overseeing them could prevent employees from doing their jobs.
The benefits of volunteers for companies like yours often outweigh the risks. However, talk to your attorney, insurance agent, and business mentor as you create a plan to address the risks and welcome volunteers into your company.
What's Killing Your Office Productivity?
The genius that happens every day in the offices of the world requires a certain amount of focus. Unfortunately, most offices are awash with both physical and mental distractions that pull our attention away from the task at hand. To help you identify common pitfalls, we've zeroed in on the top five productivity killers in the modern age. Better still, we gathered expert advice on ways to block out the noise and get to work.
Rieva Lesonsky, CEO of GrowBiz Media & com, admits her primary distraction is self-inflicted. "Social media can take me off task, especially Twitter. (I'm addicted.)"
It happens to the best of us. You're at a lull in your work, and you get that nagging sensation that something amazing might be happening on Facebook. Why not take a quick peek, just to make sure the world's not passing you by? These brief breaks may seem harmless enough, but making compulsive social media checks during the day can add up to hours a week of lost time.
Instead of checking Facebook or Twitter throughout the day, try scheduling your social media time after lunch and limit it to 15 minutes. Having a special time slot for checking out the latest hijinks of Grumpy Cat will leave the rest of your day free for more productive endeavors. And if you really can't help trying to scratch that itch, consider blocking your most visited social websites with your browser's security settings.
A crazy commute
If you live or work in a large city, the morning commute can be an exercise in extreme frustration. What should be a 15-minute drive can turn into an hour or more of unproductive stress during rush hour.
Fortunately, thanks to cloud computing, working remotely is easier than ever. With web-based software and collaboration tools, office workers can get everything done even when they're miles away from home base. More and more, corporate leaders are warming up to the idea of telecommuting as remote employees report higher productivity and morale. Even if you can't work remotely all the time, you may be able to slightly shift your work schedule so you're not traveling at rush hour, or just handle the first hour of your workday from home before you hop in the car.
Who can't relate to this scenario: you're just settling in for some hard-core focus time to bang out a monthly report when the guy in the next cubicle starts in on a high-volume recap of last night's episode of Game of Thrones—and you haven't seen it yet (spoiler alert!). Working in an office can be great for collaboration and easy communication, but not so great when you're doing focused solo work. Diplomatic requests for quiet might buy you a few minutes of peace, but let's be realistic: some people do not possess an inside voice. Treat yourself to a pair of noise-canceling headphones and crank your favorite background tunes or soothing sounds from a white-noise website like Noisli.
The unfocused workday
You may have a truckload of work, but without a clear plan of attack, you may leave the office that night wondering what you got done and why you spent time on the wrong tasks. Ramon Ray of Smart Hustle Magazine zeroes in on the root of the problem. "Lack of clear understanding and planning. When I'm clear and highly organized, things flow!"
Jeff Marcoux, CMO lead for Worldwide Enterprise Marketing at Microsoft, agrees. "Randomization is the killer of productivity." To get his house in order, he spends the first 10 minutes of his day making an explicit to-do list, following guidelines set out in this Harvard Business Review article. If you have trouble organizing your tasks, check out a mobile productivity tool like ToDoist or LeanKit.
It's impossible to avoid in the modern workplace, but email is as much a hindrance as it is a help. Andy Karuza, owner of BrandBuddee, notes, "being 'too connected' can be a major productivity killer. This is because task switching wastes lots of time from having to reset your train of thought and pick up where you left off on the previous task."
Answer emails and social media messages together at the top of the hour. Knock them all out at once and then wrap yourself up again in that Excel spreadsheet you were working on.
Your email inbox forces you to switch focus from your task at hand, wasting precious minutes of your targeted energy. Karuza suggests taking a structured approach. "Answer emails and social media messages together at the top of the hour. Knock them all out at once and then wrap yourself up again in that Excel spreadsheet you were working on."
You may also be doing work that is better done by a machine. Try to automate some basic email tasks to help you prioritize your inbox so those sprints of replying to email are as efficient as possible.
Whether you're working from home or at the office, there's always something there to distract you. Identifying your own biggest distractions is the first step to eliminating them.
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