Colonial General Insurance Agency, Inc. offers a dedicated Home Health Care Insurance program tailored for agencies that deliver professional and non-professional services in residential settings. Whether your client operates a small local service or a growing multi-location agency, this program gives agents access to competitive coverage options on a mono-line or package basis and flexible placement through admitted and surplus markets.
Ideal Accounts and Appetite
This program is designed for independent agents placing coverage for:
- Home health care agencies providing nursing, physical therapy, skilled or unskilled personal care
- Non-medical caregivers offering companionship, housekeeping, meal preparation, or transportation
- Small to mid-sized operations serving individual homes (not institutional facilities)
Preferred accounts have documented safety protocols, staff screening and training, incident reporting, and HIPAA/compliance practices. Agencies that serve high-risk patients (e.g., complex wound care, high-acuity respiratory support) or operate in non-residential/institutional settings may require enhanced underwriting review or be considered outside the appetite.
Example accounts you might place: a two-branch caregiver service that provides companion care, medication reminders and light ADL assistance; or a licensed home health agency offering skilled nursing and outpatient PT for post-surgical patients with established training and quality control programs.
Coverage Highlights and Advantages
Commercial General Liability
- Primary limits: up to $1,000,000 per occurrence / $3,000,000 aggregate
- Excess/umbrella limits: capacity up to $25,000,000
- Included and available coverages:
- Medical payments — $5,000 limit
- Errors & Omissions (professional liability) — available up to policy limits
- Sexual and/or physical abuse coverage — $50,000 per claim / $100,000 aggregate (higher limits available)
- No deductible required for standard GL placements
Crime
- Inside the premises — theft of money and securities
- Inside the premises — robbery or safe burglary of other property
- Outside the premises coverage available
Property
- Building and contents
- Business income and extra expense
- Computer equipment and equipment breakdown
- Accounts receivable and valuable papers
- Inland marine, outside signs
- Basic, broad, or special form; replacement cost or ACV options
Underwriting Notes and Market Access
Colonial General places accounts in admitted territories where available and uses surplus lines when appropriate. Underwriters evaluate operational history, staff hiring and training practices, written policies and procedures, loss history, and the specific services provided when structuring coverage. There are no blanket minimum premium rules — quotes are customized to the size and exposures of the account.
Territories and Availability
This program is available in AZ, CA, CO, ID, NV, NM, UT, and WY. Admitted markets exist in some states; when admitted capacity is not available, Colonial General can access E&S carriers to secure coverage.
Why Work With Colonial General?
As a Managing General Agency and E&S broker with focused expertise in niche health care and service-based risks, Colonial General offers agents responsive underwriting, broad market access, and personalized placement support. Agents benefit from underwriters who understand common home health exposures and can structure combined GL, E&O and property solutions for growing agencies.
Frequently Asked Questions
What types of accounts are a good fit for this program?
Home health care agencies that provide professional or non-professional services in residential settings — for example, licensed home health agencies, private duty nursing, and non-medical caregiver services — are core fits for this program.
Is this program available on an admitted basis?
Some markets are admitted depending on the state and the account profile. Colonial General also places business with surplus lines carriers when admitted capacity is limited or unavailable.
Are package options available, or is it mono-line only?
You can place coverage on a mono-line basis or bundle GL, E&O, property, and crime into a package to fit the client’s needs and exposures.
What states is this program offered in?
This program is currently available in AZ, CA, CO, ID, NV, NM, UT, and WY.
Can I get higher limits for abuse or professional liability coverage?
Yes. Higher optional limits for sexual/physical abuse and professional liability are available — contact Colonial General underwriting to discuss limits and terms for your specific account.
Need help placing an account? Connect with a market specialist.