STRATEGIC PLANNING OF HUMAN RESOURCES by Mary Beth Bolen To develop your human resources, ask yourself these questions. Planning the income strategy for a profit center or depa...

STUFF EMPLOYEES NEED TO KNOW by Mitch Axelrod A recent article from a scholastic business journal, entitled something like the Three Things Your Employees: Need to Know, imp...

SUBSTANCE ABUSE POLICY NETS POSITIVE RESULTS FOR EMPLOYEE-OWNED SERVICE COMPANY WORKING PARTNERS SCIENTECH Inc., in Idaho Falls, Idaho, is an employee-owned company that performs engineering and...

SUBSTANCE ABUSE POLICY SAVES CASH WORKING PARTNERS 'A couple of years ago,' Jerry Moland says, 'I had my head buried in the sand. I saw it in the news, read it in the paper, but figured it wa...

The purpose of a suspense system is to call an item to your attention that requires that action be quickly taken. Your suspense system must be regarded as a priority procedure in your office. The system must be accurate, infallible, and easy to use.

TARDINESS - WHAT TO DO WITH THE INHERENTLY TARDY? by Al Diamond Although you want everyone to be at work on time, yo...

TARGET PROSPECTS Dear (Customer Name): When was the last time you had your Homeowners insurance reviewed? Even if it was as recent as a year ago, your policy could be outdated. For example, have yo...

TASTED ANY GOOD LISTS LATELY? No, that's not a misspelling. 'Tasted' is what we mean-and you'll see why when we tell you what we have in mind. Think of how you go about deciding whether you like ...

TECHNOLOGY AND THE AGENCY: A PRIMER by Ken Buehler Recently I met with an agency that had a state-of-the-art computer system. The system did everything, and then some! ACORD certificates, bind...

The virtual office concept, also known as telecommuting or a mobile office, emerged as the American work force shifted from physical labor to knowledge-based work. Workers who create or manipulate information can generally perform anywhere there is a telephone, desk, chair, and computer. Technology enables the knowledge-based worker's office to be portable.