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Scurich Insurance Services - Blog

Scurich Insurance Services has been serving the Monterey Bay Area since 1924. Our mission is to partner with our customers and provide them superior service and value. We are a member of United Valley Insurance Services, Inc., a cluster of over 70 California Independent Insurance agencies, which produced over $530,000,000 of annual premium last year. At Scurich Insurance Services we understand your business and our community. Our customers look to us for comprehensive solutions. We have established relationships with more than 40 of the nation’s leading insurance providers, which allows us to deliver multiple, competitively-priced options and a team of experts to guide you through the process. When you need to file a claim, change a policy or process a certificate you can depend on Scurich Insurance Services to respond quickly to your request. SERVICES In order to provide value added benefits to our customers that go beyond the insurance policy Scurich Insurance Services offers the following additional services: Safety Programs – English and Spanish OSHA Compliance Safety Policies – English and Spanish Online OSHA 300 Log Safety Posters and Payroll Stuffers - English and Spanish Certificates of Insurance – If received before 3:30pm done the same day Risk Management Consulting Brokerage Services Represent most major insurance companies to better market your account. Safety tapes/DVD’s BUSINESS LINES Commercial Commercial Packages Business Auto Workers Compensation Umbrella Bonds Directors & Officers Professional Liability Employment Practices Liability Personal Auto Home Umbrella Recreational Vehicles Boatss Life & Health Individual Medical Individual Life Group Medical Group Benefits

Homeowner’s Insurance Customers Happier With Local Agent

Tony  Scurich Tony Scurich , 11/22/2013
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Scurich Insurance Services, CA, Local agentsLast night there was a storm and some of the tiles came off of your roof. Which conversation would you prefer? 1. “Hi Mary, this is John Smith. Some of the tiles came off my roof last night.” “Oh I’m sorry Mr. Smith, yes that storm was really something, wasn’t it? We’ll get help to you right away.” 2. “All our representatives are busy with other customers. Your wait time is approximately 20 minutes. Please hold.” Customers have expressed their greater satisfaction when they have a local agent. A recent study measured the satisfaction of homeowners when they had to file a claim for damages covered under their homeowner’s policy. Local agents are known as the “personal insurance industry”.  Those who have to go through direct channels – typically online or by calling a call center- are much less satisfied with the results. Satisfaction is 50 points higher among customers who file a claim through their agent  than among those who file a claim through “direct channels” For the industry average, the call center experience fails to deliver the same level of service as an agent. Especially during times of hardship when someone’s house has been destroyed or their valuable possessions have been lost, it’s difficult for a call center representative to replicate the personal relationship customers get with an agent. California is subject to storms that can happen at any time.  Your home is probably your largest investment and surely you would like the best coverage and service for it.  Scurich Insurance Services is your local agent.  Why not call them today for a free quote and suggestions for what you need.  They will be ready to help you when you need it.

Scurich Insurance Services, Watsonville, California

Scurich Insurance Services has proudly served the Monterey Bay area since 1924.  Scurich will take care of all of your insurance needs.  Are you a business owner, did you get a new car or maybe you are looking to protect your family in the event of a tragedy?  Give us a call, we can help! Let Scurich Insurance Services know if you are a Happy Customer! We are located at: Scurich Insurance Services 320 East Lake Avenue, PO Box 1170 Watsonville, CA 95077-1170 Office: 1-831-722-3541 Toll Free: 1-800-320-3666 Website | Facebook | Blog | LinkedIn | Happy Customer