What is Completed Operations Liability/Moving and Storage?
Completed operations liability coverage protects businesses from claims that arise after a job has been finished. This type of insurance is especially important for contractors, movers, and storage companies whose work could lead to property damage or bodily injury after they’ve left the site. For example, if a shelving unit installed by a moving company collapses weeks later and causes injury, this coverage may help with legal fees and settlements.
In the moving and storage industry, this coverage is often part of a general liability policy and is crucial for protecting your business after services have been rendered.
Who Needs It
Completed operations liability is essential for businesses that provide physical services or installations, particularly if those services could cause harm or damage after the job is done. You may need this coverage if you are:
- A residential or commercial mover
- A storage facility operator
- A logistics or freight company that installs, packages, or sets up equipment
- A subcontractor or contractor handling relocations or equipment installation
What It Typically Covers
This coverage generally applies to claims involving:
- Property damage resulting from faulty work performed in the past
- Bodily injury caused by completed services
- Legal defense costs related to covered claims
Keep in mind: the incident must occur after the work is completed and away from your business premises for the coverage to apply.
Common Exclusions and Limitations
While helpful, completed operations liability coverage does not cover everything. Some common exclusions include:
- Damage to your own product or work
- Intentional acts or negligence
- Contractual liabilities not covered under standard policy terms
- Professional errors or omissions (separate insurance may be needed)
Factors That Influence Cost
The cost of completed operations liability coverage can vary based on factors such as:
- Your company’s size and annual revenue
- The types of services you offer
- Your past claims history
- Policy limits and deductibles
- Geographic location and local regulations
Proof of Insurance and Compliance
Clients or regulatory agencies may require proof of completed operations coverage before you begin work. Certificates of insurance (COIs) serve as official documentation. Requirements for coverage and proof vary by state and project type, so it's important to check local guidelines or consult an insurance professional familiar with your industry.
How to Get a Quote
Getting the right coverage starts with a custom quote tailored to your business. Get a quote today to protect your moving or storage company from post-job risks.
Frequently Asked Questions
Is completed operations coverage included in general liability insurance?
Yes, it’s often included as part of a general liability policy, but it's important to confirm the specifics with your insurer.
Does this coverage apply after a contract ends?
Yes, as long as the incident occurs after work is completed and during the policy’s coverage period.
What’s the difference between ongoing and completed operations?
Ongoing operations coverage applies while work is in progress, while completed operations covers incidents that happen after the job is finished.
Do movers really need this coverage?
Yes, because damages or injuries linked to your work can occur weeks or months after a move is completed.
Can I get this coverage separately?
It’s usually part of a general liability policy, but standalone options may be available depending on your business and insurer.
Still have questions? Talk to a local insurance expert.