Preferred Concepts LLC, working with Mercator Risk Services, offers the Hacker Insurance program to help agents and brokers place cyber-related risks for small- and mid-sized businesses. The program is designed for companies that are vulnerable to unauthorized access of their electronic communications and signaling systems. Whether your client is a professional services firm, a small tech company, a medical office, or a retailer with e-commerce, this program provides a focused, flexible solution when standard markets are not a good fit.
Ideal Accounts and Appetite
This program targets small- to medium-sized organizations that depend on electronic communications or telecom systems for daily operations, including:
- Professional service firms (law, accounting, consulting)
- Medical and dental offices using digital records
- Retailers with e-commerce operations
- Firms that rely on satellite relays, telephone switches, or facsimile systems
- Accounts that are hard-to-place due to prior cyber claims or financial impairment
If your client has a history of a cyber incident, uses complex telecom infrastructures, or has been declined by standard carriers, this program is structured to provide tailored protection where many markets will not.
Coverage Highlights and Advantages
- Claims-made coverage — Designed to respond to unauthorized access incidents reported during the policy period.
- Two-part coverage design:
- Coverage A – Liability arising from unauthorized access to the insured’s systems or communications.
- Coverage B – Physical or operational damage to the insured’s electronic communication systems caused by unauthorized access.
- Broad system scope — Coverage can apply to computer systems, satellite relays, telephone switches, and fax systems used in regular operations.
- Flexible submission process — Mercator Risk Services can usually work from your standard application (except some renewals) or provide a program-specific form when needed.
- Accepts distressed accounts — Well suited for accounts with prior cyber-related losses or financial issues that may struggle to place coverage in the admitted markets.
Underwriting Notes and Minimum Premiums
Underwriting is handled by Mercator Risk Services and is focused on fit and prior loss history. To get a timely quote, be prepared to submit a completed application plus any relevant background or loss information. The program is known for underwriting flexibility on unusual or difficult risks; specific minimum premiums are set case-by-case and will be provided on submission.
Territories and Availability
This Hacker Insurance program is available to licensed agents and brokers across all 50 states and Washington, DC. Preferred Concepts LLC provides access to this market through its wholesale broker relationship, enabling you to place business nationwide.
Why Work With Preferred Concepts LLC?
Preferred Concepts LLC, via Mercator Risk Services, brings focused expertise in professional and cyber liability placement. As a wholesale broker, they can access multiple carriers and design flexible solutions for accounts that standard markets decline. Their experience handling distressed, unusual, and hard-to-place risks makes them a useful resource when you need specialty cyber protection that goes beyond typical policy forms.
To submit a risk or get program details, call (860) 527-9717 or email [email protected]. Applications and product information are also available at www.mercatorpro.com.