What is The Preferred Hospitality Program?
The Preferred Hospitality Program is a specialized insurance solution designed to address the unique risks faced by businesses in the hospitality industry. Whether you operate a hotel, bed & breakfast, event venue, or entertainment club, this program offers tailored protection against a wide range of liability exposures and property-related risks. It combines various coverages under one plan to simplify risk management for hospitality operators.
Who needs it
This type of program is ideal for hospitality business owners such as hotel operators, boutique inn managers, restaurant groups, and event venue owners. Clubs and hospitality-focused associations may also benefit from this type of comprehensive protection, especially if they manage guest accommodations, host large gatherings, or operate in facilities with public access.
What it typically covers
The Preferred Hospitality Program generally includes commercial general liability, property coverage, and business interruption insurance. It may also offer:
- Liquor liability for venues serving alcohol
- Participant accident coverage for hosted activities
- Equipment breakdown insurance for kitchen or HVAC systems
- Commercial auto exposure for shuttle or delivery services
- Environmental impairment coverage (e.g., for mold or pollutants)
For example, if a guest slips in a hotel lobby due to a wet floor, this program could help cover medical costs and legal defense under liability protection.
Common exclusions or limitations
Like many commercial policies, the Preferred Hospitality Program may exclude certain high-risk activities, intentional misconduct, or damages from unapproved renovations. Some policies limit coverage for cyber incidents or require separate policies for data breach risks. It's important to review the exclusions with an insurance advisor to understand the scope of what's covered.
Factors that influence cost
Premiums are typically based on underwriting factors such as property size, number of employees, annual revenue, and the types of services offered. Risk management practices—like security systems, fire suppression equipment, and staff training—can also affect pricing. Businesses with prior claims history may pay more than those with clean records.
Proof of insurance & compliance
Many hospitality businesses are required to show proof of insurance to landlords, lenders, or event organizers. Certificates of insurance (COIs) are commonly issued to demonstrate compliance. Some programs also offer endorsements to meet specific lease or vendor requirements.
How to get a quote
To get a customized quote for your hospitality business, visit our insurance quote page and provide basic information about your operations. A licensed specialist will assess your needs and match you with suitable coverage options.
For broader hospitality insurance offerings, you may also want to explore the Hospitality Insurance Program or review industry-specific protections in the Workers Compensation Hospitality Program.
Frequently Asked Questions
What types of businesses qualify for the Preferred Hospitality Program?
Hotels, motels, inns, restaurants, and event venues commonly qualify, along with other hospitality-related operators.
Does the program include coverage for alcohol-related incidents?
Yes, many policies offer liquor liability coverage, but it may require a specific endorsement depending on your operations.
Can I add coverage for shuttle vans or delivery vehicles?
Commercial auto exposure can be included, especially if your business operates a fleet or provides guest transportation.
Is equipment breakdown included in the default package?
Some programs include it, while others offer it as an optional add-on. It typically covers major systems like HVAC or kitchen appliances.
How quickly can I get proof of insurance?
Once your policy is bound, a certificate of insurance can often be issued within 1–2 business days.
Still have questions? Talk to a local insurance expert.