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Rockhill Specialty Prog
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Rockhill Specialty Prog
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Business Insurance in Durham, NC
The Claims Process

If an incident occurs that may lead to a claim, you should notify your insurance company or agent immediately. Be prepared to explain what has happened in detail including the time, date, the names of any witnesses, and any other pertinent information. Not all claims will be accepted by the insurance company, however. As a business owner, you are required to file a claim with your insurance carrier.

If you have used an agent in the process, then they will help you file the claim. Most business insurance companies allow you to file a claim over the phone and also offer up an online option. Regardless, there is quite a bit of paperwork and details involved, regardless of what the claim may be. The business is then assigned a claim adjuster, who will review the claim and determine if the claim is covered. They may require more paperwork and it may be weeks before you know if the claim is denied or accepted. If denied, you can appeal and submit more information.

If accepted, they will give you explicit instructions on how you will get compensated, whether they will be assigning their own attorneys (as needed), or how they will reimburse your company based on the circumstances. To learn more from our experts in the Durham, NC and surrounding areas, get in touch with us.

What is business insurance?
  1. A business insurance policy of business insurance package (multiple coverages and riders) normally starts with general liability insurance (or 'CGL'). It protects your business from a financial loss if you find yourself liable for property damage, personal, or an injury that was caused by your business, services provided, business operations or your employees. Our experts have helped many businesses in the Durham, NC and surrounding areas. Get in touch, we can help you too.


How do you pay for the policy?

Three options depending on your circumstances –
  1. Paid Up front – usually for new businesses, or businesses that don’t have strong financials.
  2. Monthly Installment (financed)
  3. Quarterly or twice a year payments (not necessarily financed, but because you have a history with the carrier they give you this payment plan)

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Rockhill Specialty Prog has other insurance programs like Auto Insurance in Durham, NC.