10 COMMANDMENTS PRODUCERS NEED TO AVOID E&O CLAIMS
1. Have complete knowledge of the prospective client.
2. Understand the insurance coverage yourself.
3. Keep complete documentation of all transactions.
4. Document cases when your advice is not followed.
5. Avoid dispensing casual advice when you're not working.
6. Know your markets.
7. Act and communicate promptly.
8. Monitor client's carrier's Best ratings.
9. Have an appropriate training program in place.
10. If a client appears to be getting contentious, be especially careful.