Overview of the Program From Monarch E&S Insurance
Monarch E&S Insurance is a Managing General Agency and Excess & Surplus Lines broker with access to multiple non-admitted carriers. This program is offered on a non-admitted basis and is designed for commercial third-party collection agencies. Underwriting is flexible, and Monarch leverages relationships across markets to deliver tailored solutions for a variety of collection operations that need professional liability protection.
Ideal Accounts and Appetite
This program targets third-party commercial collection agencies that recover non-owned receivables for clients. Typical accounts include:
- Agencies collecting on behalf of financial institutions, healthcare providers, utilities, or professional service firms
- Firms whose operations focus on business-to-business collections rather than high-risk consumer collections
- Organizations with established compliance programs, documented procedures, and clean claims histories
Accounts that primarily handle high-risk consumer debt, have repeated regulatory violations, or a significant adverse claims history may not qualify for this program.
Coverage Highlights and Advantages
- Limits available from $1,000,000 to $5,000,000
- Minimum Self-Insured Retention (SIR) of $5,000
- Personal injury coverage available for select risks
- Defense costs may be outside the limits on qualifying accounts
- Prior acts coverage may be offered for eligible risks, subject to underwriting
This product helps protect insureds from claims alleging negligence, mistakes in collection activities, breach of duty in service, and certain personal injury exposures arising from communications or collection practices.
Underwriting Notes and Minimum Premiums
The program carries a minimum premium starting at $2,500. Underwriters will evaluate years in business, types of debt collected (B2B vs. consumer), loss history, internal controls, compliance procedures, and sample collection agreements. Monarch E&S works with agents to identify required documentation and to expedite quotes — common items requested include applications, loss runs, sample contracts, and descriptions of compliance and quality-control processes.
Territories and Availability
This program is available to agents and brokers placing business in the following states:
- Arizona (AZ)
- California (CA)
- Hawaii (HI)
- Nevada (NV)
- Texas (TX)
Why Work With Monarch E&S on This Business
Monarch E&S brings deep E&S market expertise and an understanding of the exposures collection agencies face. Their access to multiple non-admitted carriers gives agents more placement options for complex or borderline risks. Agents can expect responsive underwriting, practical appetite guidance, and help assembling competitive submissions for hard-to-place accounts.
Example accounts you might place through Monarch E&S:
- A regional B2B collection firm that manages receivables for small medical practices and needs professional liability coverage to address potential errors in account handling.
- A utility receivables agency that performs third-party collections for municipal clients and seeks tailored limits and SIR options to match contract exposures.
Contact to discuss your Collection Agency Professional Liability Insurance accounts and to get placement options for your clients.
Frequently Asked Questions
What types of accounts are a good fit for this program?
Third-party commercial collection agencies that collect non-owned debt for a fee — especially those focused on business-to-business receivables with documented compliance procedures and clean claims histories.
Is this program available on an admitted basis?
No. The program is offered on a non-admitted (E&S) basis through Monarch E&S Insurance.
What are the coverage limits and retention options?
Limits generally range from $1 million to $5 million, with a minimum self-insured retention of $5,000. Additional SIR and limit combinations may be available depending on underwriting.
Can prior acts coverage be included?
Prior acts coverage may be offered for qualified risks after underwriting review; availability depends on loss history and other underwriting factors.
In which states is this program offered?
This program is currently available in Arizona, California, Hawaii, Nevada, and Texas.
Need help placing an account? Connect with a market specialist.