New Empire Group
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New Empire Group
Contact Us
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Property Managers E&O Insurance

SmartPro Errors & Omissions Program for Property Manager’s
 
SmartPro is a specialized professional liability program designed by New Empire Group specifically for property managers. This Errors and Omissions (E&O) insurance solution delivers broad protection against professional risks that property managers face daily—from tenant disputes to claims of discrimination. Through exclusive endorsements with Chubb (Federal Insurance Company), SmartPro offers a comprehensive and flexible coverage structure tailored to meet the unique challenges of this industry.
 

Ideal Accounts and Appetite

This program is ideal for residential and commercial property managers, including those managing apartment buildings, condo associations, HOAs, office parks, and retail centers. Whether your client is an independent manager or part of a larger property management firm, SmartPro can accommodate a variety of structures and property portfolios.
 
You might have a client managing multiple multifamily units in urban areas, or a firm overseeing office and retail spaces across several states—both are strong fits for this program.

Coverage Highlights and Advantages

- Failure to Place/Failure to Maintain Insurance: No exclusion applied.
- Personal Injury: Coverage included for claims such as libel and slander.
- Full Severability: Protection preserved for innocent insureds in fraud-related claims.
- Allegations of Fair Housing Discrimination Act Violations: Legal defense provided up to policy limits; loss coverage subject to sub-limit.
- Allocation: 100% defense cost allocation for mixed claims (covered and uncovered), subject to policy aggregate.
- Punitive and Exemplary Damages: Covered where legally permitted.
- 90-Day Extended Reporting Period after policy expiration.
- Duty to Defend: Worldwide defense coverage.

Underwriting Notes and Minimum Premiums

Limits are available from $250,000 up to $5,000,000, with retention options ranging from $2,500 to $250,000. The minimum premium starts at $1,500, making this program accessible for a wide range of property managers. Underwriting is handled by New Empire Group’s experienced team, ensuring knowledgeable review and quick turnaround times.

Territories and Availability

SmartPro is available in all 50 states and Washington, D.C. Whether your client manages properties in a single state or operates across multiple territories, this program offers consistent and reliable coverage nationwide.

Why Work With New Empire Group?

New Empire Group is a trusted program administrator with deep expertise in niche commercial insurance programs. With exclusive access to Chubb (Federal Insurance Company) and a focus on tailored solutions for real estate professionals, New Empire Group brings both stability and innovation to the table. Their SmartPro E&O program reflects this focus—offering agents and brokers a reliable market for placing challenging or specialized property management accounts.

Frequently Asked Questions

What types of accounts are a good fit for this program?

This program is tailored for residential and commercial property managers, including those managing apartment buildings, condo associations, office spaces, and retail centers.

What coverage limits and deductibles are available?

Limits range from $250,000 to $5,000,000, with retention options starting at $2,500 and going up to $250,000.

What is the minimum premium for this program?

The minimum premium starts at $1,500, depending on risk characteristics and selected coverage options.

Is the policy admitted in all states?

Yes, the program is available on an admitted basis in all 50 states and Washington, D.C.

Who is the carrier behind this program?

This program is backed by Chubb (Federal Insurance Company), one of the industry’s most respected carriers.

Need help placing an account? Connect with a market specialist.

U.S. States Available

  • U.S. States Available:
  • Provider Type:
    Program Administrator
  • Admitted:
    All Available States
  • Carriers:
  • Carrier Ratings:
    A++
  • Commission:
    10%
  • Min Premium:
    $1,500

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LOCATION

214 West Park Avenue
Long Beach, NY 11561
516-431-8300

APPLICATIONS

AGENCY LICENSING

Nicole Shiels
Agency Compliance
Phone: (516) 690-8121
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New Empire Group has other insurance programs like Commercial Umbrella Insurance Programs for Hotels & Motels.