Ideal Accounts and Appetite
This program is ideal for financial institutions, mortgage servicers, or lenders that need to manage large volumes of borrower insurance data. If your client is a mortgage servicer with a high loan count or a financial institution needing efficient solutions for tracking borrower insurance compliance, this offering is a great fit.
Common use cases include:
- Clients needing lender-placed hazard or liability insurance (Mortgage Guard)
- Accounts requiring lender-placed flood insurance (Bridge60)
Coverage Highlights and Service Advantages
PFI’s integrated hazard insurance tracking services are designed to reduce administrative burden and ensure compliance. Key features of the program include:
- Imaging Services: Mail is opened, scanned, and stored for streamlined insurance updates and easy web retrieval.
- Insurance Tracking & Line Updating: Tracks borrower insurance coverage and updates insurance lines based on received documentation.
- Borrower Care Center: A certified call center answers insurance inquiries on behalf of servicers and makes outbound calls to agents for documentation. All calls are recorded and accessible via web portal.
- Loss Draft Processing: End-to-end support in managing insurance claim disbursements.
- Lender-Placed Administration: Automated issuance and cancellation workflows based on borrower insurance status.
- IIM - Intelligent Insurance Manager®: Real-time, 24/7 access to borrower insurance data, correspondence, claim status, and analytics dashboards.
These services are configurable based on each servicer’s business rules and objectives, making this program a flexible and scalable solution for institutions of varying size and complexity.
Underwriting Notes and Minimum Premiums
Minimum premium requirements vary depending on the account size and specific insurance product selected. PFI works closely with agents to tailor solutions that align with servicer workflows and borrower volume. The program is supported by six AM Best rated “A-” or better carriers, ensuring financial stability and strong claims support.
Territories and Availability
This program is available nationwide in all 50 states and Washington, DC. PFI operates as a Managing General Agency and offers this coverage on a non-admitted basis, providing flexible options across jurisdictions.
Why Work With Proctor Loan Protector
Proctor Loan Protector, powered by PFI, brings deep expertise in lender-placed insurance administration and borrower insurance tracking. Agents benefit from a technology-enabled platform, responsive customer service, and customizable workflows that protect mortgage servicers while maintaining borrower relationships. With decades of industry experience and a commitment to compliance and operational efficiency, PFI is a trusted partner for agents placing lender-placed hazard and flood insurance business.
For more information about any of PFI’s Hazard Insurance Tracking Solutions for Lender-Placed Insurance Products or insurance programs, email us.
Frequently Asked Questions
What types of accounts are a good fit for this program?
Mortgage servicers, banks, and financial institutions that manage large portfolios of loans and need to track borrower insurance compliance are ideal candidates.
What insurance products are included in the program?
The program supports lender-placed hazard, liability, and flood insurance products such as Mortgage Guard and Bridge60.
How does the Intelligent Insurance Manager (IIM) help agents and servicers?
IIM is a web-based portal that offers real-time access to insurance data, correspondence, call recordings, claims status, and reporting tools, enhancing transparency and operational control.
Is this program available in all states?
Yes, this program is available in all 50 states and Washington, DC, on a non-admitted basis.
What carriers back the insurance products in this program?
PFI utilizes six AM Best rated carriers, all rated “A-” or better, to support the insurance products offered.
Need help placing an account? Connect with a market specialist.