What Is Proactive Claims Management and How Can It Save You Money?

There are few people out there who don't want to be considered proactive. A proactive person isn't taken by surprise and doesn't feel helpless when they encounter problems. However, the definition of proactive is so different for every person that it can sometimes make the term feel meaningless. In the case of workers comp, there may be a way that you can implement a solid plan to take your claim costs down to a more reasonable level. With fees having risen steadily over the past few years, prevention programs are really one of the best ways to help yourself out.

Learning, Managing and Acting


It can't be stated enough just how much it helps to stay on top of an employee's progress. For example, knowing the amount of time it will take for an injured worker to heal lets you figure out how a person will fit back into your workforce, which ultimately makes for a happier environment overall. It means being able to prepare to put someone to work on transitional tasks that much sooner which can lead to more revenue being brought in for the company. It can also help facilitate better communication between you and the injured employee, which can lead to a better understanding and less chance the employee will take any type of legal action against you.

Safely Getting Everything Back Together

While it's important to get someone back to work as quickly as possible for the benefit of their routine and your business, there still has to be major emphasis placed on the safety and welfare of the employee. The last thing you need is to aggravate them or their injury by rushing anything. Creating an effective dialog with their medical practitioner means you're that much more likely to be making your decisions proactively rather than waiting for someone to update you and then feeling put on the spot. The more information you have, the more you can plan for what it means to have someone come back to the office or facility.

Documentation Reviews

Your employees act on a variety of self-interests, as do you. Some people avoid learning more about what happened with their employees, partially because they may not think it's necessary to devote time to but partially because they're afraid of what they'll find. To be proactive though, you may need to discover a problem that will ultimately just make more work for you and potentially get the employee in trouble. An employee who has done something dishonest will raise policies for everyone. It's also recommended that you learn more about workers comp in general for more information about trends and potential popular scams around your area.
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