FBI Offers Tactics for Avoiding Online Scams

Previously, we looked at some of the less common strategies hackers and other online criminals use to gain access to business accounts and steal data and personal information. For businesses that sell online, also see Securing Your E-Commerce Site Against Cyber Threats.

Hacking prevention tips from the FBI

  • Make sure your computer system uses multiple layers of security to help thwart would‑be attackers.
  • Use the highest security settings on social sites and, ideally, restrict access at work to only those who must use them, such as marketing personnel or managers.
  • Make sure firewalls and anti‑virus software are updated and enabled on all systems.
  • Provide annual training in online security and educate employees about what company information they may and may not share.
  • Require employees to change passwords regularly and prohibit reuse of former passwords.
  • Monitor dataflow on your network at all times and respond to potential threats or risky employee behavior immediately.
  • Implement a reporting system where employees can notify managers about potential threats or risks such as phishing or pharming.
  • Review prior threats, risks, and losses and develop and implement plans to avoid similar incidents in the future.
  • Develop a robust bring‑your‑own‑device (BYOD) policy and make sure to enforce it.
  • Make sure employees do not use work computers to access personal accounts or networking sites.

The Internet is an important tool for companies of all sizes, and smart businesses establish protocols to identify and mitigate risks from online activity. If you want guidance on technology and insurance options, review Information Technology (IT) Insurance and Small Business Security: Physical, Electronic and Cyber Insurance Considerations to learn how coverage and security practices can work together to reduce exposure.

Frequently Asked Questions

What is phishing and how can employees recognize it?

Phishing is a fraudulent attempt to obtain sensitive information via deceptive emails or messages; employees should watch for unexpected requests for credentials, misspellings, and suspicious sender addresses.

How often should passwords be changed?

Passwords should be changed regularly based on your company's policy and any detected compromise, and employees should avoid reusing previous passwords.

What does monitoring network dataflow involve?

Monitoring involves tracking traffic patterns, unusual data transfers, and access logs so administrators can detect anomalies and respond quickly.

Why is a BYOD policy important?

A BYOD policy sets rules for personal devices used for work, reducing risk by requiring security controls, updates, and acceptable use standards.

Need insurance for You, Your Family or Your Business?
We can match you to a qualified, local insurance expert!
Further Reading
Overview When economic pressure forces companies to cut costs, employee benefits are often examined first. Defending a benefits program requires more than goodwill; it requires clear, business-focused evidence. This article explains how to evaluate...
Approximately 15 people die each day from injuries or illnesses acquired at work. One of the leading contributors to this statistic is complacency. Safety is an area where employees and leaders often become too complacent as routines form and stand...
Overview Many teenagers hold part-time jobs in industries such as restaurants, retail and agriculture, where routine tasks can involve real safety hazards. Employers and young workers both benefit when job-related risks are identified and addressed...
Overview Online scams have been a persistent threat since the web became a common part of daily life. Scammers use many techniques to trick users into revealing credentials, installing malware, or visiting fake sites that harvest personal data. This...
When the market is rising it’s easy to feel confident about your retirement savings and to assume buy-and-hold or repeated purchases will always work. Strategies such as buy and hold, dollar cost averaging, and certain annuity products can be sensi...