A survey of 650 change management team leaders by Prosci, Inc. found these obstacles to the process:
  • Ineffective sponsorship from senior leaders
  • Insufficient resources
  • Employee resistance
  • Middle manager resistance
  • Poor communication

Due to these factors, only 43% of 604 organizations surveyed by Tower Watson in 2011 achieved their change goals. I can tell you that the No. 1 response to change is frustration -- largely due to the obstacles cited above. The Towers Watson Web site has many excellent articles on Change Management

To join me in my upcoming Webinar on Managing Change at Your Company, click here.

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Further Reading
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