Looking for real-time information on your company's benefit plan(s)? You — and your employees — can probably find it online.
Workers can use a home computer, tablet, or smartphone to check the details of their benefit plans (costs, options, enrollment period, etc.), review documents, and update their personal account whenever they'd like.
For small-business enrollment guidance, see Affordable Care Act Open Enrollment for Small Businesses.
Employers can access plan information that is:
- Accurate. Online access makes it easy to enter data once and check for errors.
- Cost-effective. One survey found that changing from manual to online enrollment in benefit plans slashed the cost from $109 to $22 per employee.
- Timely. Provides instant access right from your keyboard.
- Efficient. Streamlining plan information entry and access frees up employee time for more productive activities.
- Private and secure. Access to information on individual plans is restricted (password protected), while company and plan administrators can monitor any unauthorized attempt to tap into plan data.
- Open ended. Participants can use hyperlinks to garner information on claims procedures, directories of providers, "healthy living" guidelines, and other helpful Web-based resources.
For broader context on plan types and administration, see Healthcare and Insurance Overview.
We can work with you and your workers to get the most out of accessing benefit plan information ("high tech") while providing personalized service ("high touch"), or talk to an agent.
Frequently Asked Questions
How do employees get secure access to plan documents?
Employees typically get a password-protected account through the plan administrator where they can view documents and enrollment details.
What if an employee needs to update personal information?
Most online portals allow employees to update addresses, beneficiaries, and contact details directly in their account.
Are online benefit systems secure?
Reputable systems use access controls and monitoring to protect individual plan information, but employers should verify security practices before adopting a platform.
Where can employers learn more about managing online enrollment?
Employers can consult plan administrators or the plan platform’s resources for setup, troubleshooting, and best practices.