The Importance of Technology Security Training for Employees

Many businesses go to great lengths to secure their physical assets, but often leave gaping holes in their electronic security protocols. While IT administrators can provide some protection, it's up to the users to keep a network secure. Employers must ensure that employees are trained on avoiding common risks that can compromise technology or cause expensive repairs. Here are some critical security areas that employees should be trained on.

Phishing occurs when someone attempts to get employees to click on links to fraudulent websites or to provide or verify personal information. Train employees to never click email links from individuals whom they don't know. If an email looks questionable, call the person or company sending it to verify that it is really from them. Finally, educate employees to never provide personal company or employee information to anyone. All legitimate requests for personal information must go through an HR representative or company leader.

Server-wide antivirus systems provide some protection. However, viruses can still slip by, especially very new ones. Teach employees to never download files from individuals that they don't know or from websites that are not well-known. Additionally, instruct employees to immediately notify the IT department if their antivirus system catches a virus so that their system can be assessed for additional damage.

Unapproved Software
New software is developed daily and much of it has real business benefits. However, much of the freeware that is available from the Internet isn't secure. The files themselves can contain viruses or the products can have security holes that allow hackers to access your computer through the software. Businesses should have an approved software list and employees should not install anything not on the list.

Mobile Device Security
Today's mobile workforce uses phones, laptops and tablets in addition to standard desktop computers. However, these items can also cause security issues. Develop protocols for the types of software and apps that can be installed on these devices and periodically check to ensure employees are adhering to them. Items like laptops and tablets also need functioning antivirus software running on them. Additionally, instruct employees to never connect their personal devices to work devices to prevent the infection of the network. 

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