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Total posts: 12
One of the downsides to communicating effectively over the internet
is the difficulty conveying what you see. This is especially important in
support situations where you need to show someone what unexpected behavior a
website or program is giving you. Windows 7 and Vista both include a very handy
app called “Snipping Tool” that can help you accomplish this.
It is located under Start > All Programs > Accessories
or you can just tap the Windows key on your keyboard and type “snip” and it
will be one of the top choices.
This simple app will help you select a portion of your
screen, add a simple drawing to it, or even highlight a specific portion of
text that you think is important. It also gives you the ability to create a new
email message directly inside of the snipping tool to send your screen clipping;
you just have to have an email program installed. You can also save the picture
and upload it to a website.
When it comes to describing what you see, a picture is worth
a thousand words!