https://completemarkets.com/Article/article-post/2006/CONSUMER-ONLINE-ACCESS-HELP-YOUR-CUSTOMERS-HELP-YOU/
... competitive advantage by providing 24/7 service without additional staff. It&...8217;re doing paperwork — after hours. Technology allows people to happ...
https://completemarkets.com/Article/article-post/1988/WORLD-CLASS-CUSTOMER-SERVICE/
...look at how you can provide service 24/7. And no, that doesn't mean that you have to have staff on site 24-hours per day. Make sure that ...#160 If you need, help, give us a call or visit our web si...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2006/CONSUMER-ONLINE-ACCESS-HELP-YOUR-CUSTOMERS-HELP-YOU/
... start providing self-service options for its clients is in certificates of insurance. Certificates are a non-revenue-generating activity for agents and a constant source of irritation for clients who can't get them when they need them. This type of self-service gives agents and brokers a competitive advantage by providing 24/7 service without additional staff. It's popular with contractors who are out in the field and truckers who are out on the road during business hours. These groups and others can access certificates of insurance themselves when they're doing paperwork — after hours. Technology allows ... time when you couldn't telephone anyone yourself. You'd pick up the phone and give the number to the operator, who would dial for you. We used to endorse a check and push it under the glass to the teller. God forbid you should show up after hours — sorry, mister, we're closed. Remember when searching for reference materials used to be a librarian's job? Now we use the Internet. And when we're lost in the car, a computerized voice helps. People are even scanning and bagging their own groceries ... articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Consumer Online Access: Help Your Customers Help You 4/30/2013 10:43:12 PM by CompleteMarkets Editor , Rick Morgan This content has not been rated yet. CONSUMER ONLINE ACCESS: HELP YOUR CUSTOMERS HELP YOU by Rick Morgan Technology has had a profound impact on our ...
https://completemarkets.com/Article/article-post/995/Personal-Lines-Profit-ThereS-More-Than-One-Way-To-Do-It/
...population is able to pay producers 24% new and renewal. The agency has two-th...that agencies need to handle personal lines profitably.
https://completemarkets.com/Article/article-post/2771/6-Significant-Benefits-of-Student-Health-Insurance/
...s. Plus, such services usually work 24/7. Those benefits alone already encoura...perations, accidents, or else.
Bottom line
Most young people in college still ...
https://completemarkets.com/Article/article-post/827/The-Do%E2%80%99S-And-Don%E2%80%99Ts-Of-E-Marketing/
...OND QUICKLY
Do respond in less than 24 hours, preferably immediately. Accordin...proach will strengthen your brand and help create a continuing stream of custo...
https://completemarkets.com/Article/article-post/968/AGENCY-COMPENSATION-SURVEY-3/
... New 48%/Renewal 24% ... Personal Lines ...
https://completemarkets.com/Article/article-post/2469/The-Sweet-Little-Old-Lady/
...n cleaning the silver for about an hour using very strong ammonia when the fum...oran domestic, the adjuster wanted to help. He promised to complete his invest...
https://completemarkets.com/Article/article-post/1328/Let-Your-Customers-Rate-You/
...siness with us? (Assume we are open 24 hours, seven days per week.)
If we coul...
https://completemarkets.com/Article/article-post/2299/Producer-Success-Lesson-24/
Producer Success Lesson 24
Nothing happens until somebody sel...rough the decision-making process and helped them rehearse making a decision. ...