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...d cynicism (at worst). Use artificial plants and flowers to communicate a low threshold for caregiving and a tendency toward disingenuousness. Or...ard the way you've always done things, and have some fun. You can make the pla...

... all costs. Agencies that live up to those statements don't need to put them on the wall. People who work in agencies that don't heed such precepts view them on posters with an ironic twinkle (at best) and frustrated cynicism (at worst) . Use artificial plants and flowers to communicate a low threshold for caregiving and a tendency toward disingenuousness. Or you can use real ones to convey your love of life and willingness to work to improve its beauty. Remember that colors, styles, and maintenance all convey a message ... Orange shag carpets say, We're still in the 60s and we like it' (or We can't afford to get out of them') . Dirty, discolored carpet says, We've learned to live with problems. A few carpet tears in high-traffic areas announce, Loss control is for you and not for us. Mismatched patterns and colors bespeak haphazard decision-making and lack of focus. A color scheme, compatible artwork, pieces that make you look twice: these are not easy to put together, but they're worth the time and effort. ... business philosophy. It speaks more loudly than any verbal pronouncements of management. It certainly makes workflow easier or harder than it would be otherwise. The Independent Agency System has changed in organizational structure, technology utilization, compensation strategy, and marketing approach; yet its physical plant remains markedly unchanged. But there are rumblings that a new shape' is on the horizon-so this might be a good time to study the physical requirements of The Agency of Tomorrow' and create an agency of choice, rather than an agency of tradition. WHERE ...