https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/tag/auto-restoration/
... PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All auto restoration Articles tagged with auto restoration Back Getting Personal: Ivan's Heart This content has not been rated yet. Jack Burke 4/30/2013 12:00:00 AM GETTING PERSONAL: IVANS HEART by Jack Burke If you have a touch-tone phone, press 9 hellip; To file a grievance, hang up and call someone who cares. Ever feel as though .. All Articles by Jack ... Comments (0 ) x No Thanks Loading.. Loading.. x No Thanks Loading.. ...
https://completemarkets.com/Article/article-post/2353/Crisis-Management-Plan-Development-Part-1/
...than property, liability including auto, and workers compensation insurance cl...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/333/Working-In-My-Swimming-Trunks-Home-Based-Opportunities/
... home business opens up, they're going to have to declare this a commercial route!" Apparently more than 50% of the regular delivery and pickup stops on his suburban route are home-based businesses. Combine this with media reports and the increase in Web sites catering to home businesses, and you get a significant groundswell of opportunity for independent agents. Your Personal Lines department probably already insures the Home and Auto risks of these entrepreneurs. Unfortunately, many of these clients never hear from you on a regular basis. They get their direct billing statements and pay their premiums. They call you in case of a claim or a change in coverage. But when was the last time you called them? When's the last time you "caught up" on the circumstances of their lives? When's the last ... in 1982, I didn't even own a pair of jeans. Informal meant a sport coat and tie. Year by year, the warm weather and casual attitudes gradually loosened me up. The watershed event came in 1995. After much soul-searching, we moved our offices and studios into a wing of our house. The pool quickly became my "stress-buster" during the course of the day. The restorative factor of several 10-minute breaks to swim a few laps is better than a good night's sleep. Today I'd be hard-pressed to ever return to a normal office routine. So what does all this have to do with insurance? Recently our UPS driver arrived for the daily pickup looking as if he'd been through the wringer. As he explained, "If one more home business opens up, they're ...
https://completemarkets.com/Article/article-post/369/How-To-Lose-Market-Share-To-The-Competition/
...g offering a 10-minute quote on my Auto insurance. Noticing a line on the appl... was the most thorough Personal Lines Auto quotation I've ever seen.
If you re...
https://completemarkets.com/Article/article-post/333/Working-In-My-Swimming-Trunks-Home-Based-Opportunities/
...bably already insures the Home and Auto risks of these entrepreneurs. Unfortun... Obviously, you have the normal Home, Auto, and Boat coverages. So let’s say y...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/367/Getting-Personal-Ivan%E2%80%99s-Heart/
... have a complete list of your employees and some means of contacting them. I strongly urge companies to provide their employees with their own pages, where they can post photographs and provide insight as to who they are outside the business context. This enables clients and prospects to identify with, and bond with, your employees. For instance, my page at www.soundmarketing.com shows pictures of my grandchildren and my auto restoration hobby. Quite frequently those pictures become the initial commonality in conversations with prospects. I even had a NASA scientist contact me because he'd found our Web site when searching for a classic car part. While visiting our site, he noticed various communications products that could benefit his operation at NASA. Now, about that e-mail and the story of Ivan (with a heart) . I often ... incredibly big companies from the need to really personalize. I just can't picture AT&T or Microsoft getting really personal. Granted, Amazon.com has managed to make personalization an art, but they're primarily retail-oriented. Business-to-business personalization seems a bit tougher and I believe our expectations are lower here. But Ivan has changed my mind and raised the bar of my expectations. I recently needed some computer advice about the interaction of three different programs: MS PowerPoint, MS FrontPage, and QuickTime. Since two of the programs were from Microsoft, I went to their Web site and sent an inquiry to technical support. As usual, I received an e-mail reply within 24 hours. It began with what I regard as a fairly personalized statement for a large company: Dear Jack, Thank you for choosing Online ...
https://completemarkets.com/Article/article-post/367/Getting-Personal-Ivan%E2%80%99s-Heart/
...ictures of my grandchildren and my auto restoration hobby. Quite frequently those pict...
https://completemarkets.com/Article/article-post/900/Five-Business-Lessons-From-The-Recession/
...e President gave the banks and the auto industry.
The lesson in all this is ...