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... family members will meet following the evacuation. Post your completed emergency floor plan in an accessible location such as inside a cupboard or closet door, back porch, or garage. Inform family members, baby sitters, and neighbors where it can be found in case of an emergency. HOME PREPAREDNESS Place large and heavy objects on lower shelves. Securely fasten shelves to walls. Remove glass bottles from medicine cabinets and from above or around the bathtub and sink. Remove all flammable liquids such as painting and cleaning products to the garage or outside cupboard. Store in proper containers. Make sure your home or place of work has ample exits that will not be blocked with fallen debris. Fasten all top-heavy furniture such as refrigerators, tall bookcases, and glass cabinets, to the walls by means of hooks ... purposes so radios will be your best source of information. First aid kit: Have a first aid kit and book such as the Standard First Aid and Personal Safety by the American National Red Cross. Have members of your household take basic first aid and CPR courses. Food: Have sufficient canned or dehydrated food and powdered milk for at least two weeks of meals. Water: It should be stored in airtight containers and replaced about every 12 months. A family of 4 should have about 6 gallons for 3 days. Also have purification tablets, but read the label on the bottle before using them. Pipe wrenches and crescent wrenches for turning off gas and water mains. HOW TO USE THE FLOOR PLANS Draw your house or apartment floor plan. Don't worry about how it looks- the ...

...ter, telephone, fax machine, file cabinets, and possibly a printer. Your tele...ecommuters need access to information stored on company computer networks. Bef...

...emove glass bottles from medicine cabinets and from above or around the bathtu... Install positive latches on all cabinets. Study the possibility of ...

... topple, such as bookcases, china cabinets, and wall units. Consider bolting t...d. Latches on kitchen or other cabinets that will not hold the door clos...

... problem. We'll discuss work safety concerns - and what you can do about them - later in this article. Avoid equipment ownership disputes. Some of your potential telecommuters may already have a home office. If not, you'll have to provide the necessary equipment. It costs approximately $4 ,000 to equip an average home office with a work station, computer, telephone, fax machine, file cabinets, and possibly a printer. Your telework agreement should list office equipment and who owns it. If it's company property that you expect the worker to return when terminating the telework arrangement or leaving the company, then say so in the agreement. Don't forget equipment maintenance/service. Who'll be responsible for routine maintenance and service on equipment? If equipment is damaged by misuse, who's responsible for ... if owned by the insured) unless it's specifically listed on the policy. A broadly worded Business Property policy automatically covers the company's personal property (basically, immovable property, or everything but real estate), no matter where it is. As a practical matter, however, you may want to specifically list such off-premises equipment in your policy. Secure your data. Most telecommuters need access to information stored on company computer networks. Before permitting workers to telecommute, determine the risk this would pose to your company's data. Will the worker need access to or be transmitting confidential financial data? Proprietary or trade secrets? The frequency with which this information will be transmitted and its sensitivity will determine what type of security measures to take. Some of the simpler, less expensive (but less secure) ...

... your chances of turning prospects into clients. DATABASE DEVELOPMENT Successful telemarketing depends on the gathering of information-and there's no better place to store the wealth of information you've gathered than in a computer database. Most independent agencies now have hardware and software capable of storing and maintaining such a prospect database. If you don't have these capabilities yet, your database could exist as folders of prospect information stored in a filing cabinet. You'll want to use telemarketing to build your database in a number of ways. For example, try to collect, verify, and keep track of the following information on each Commercial prospect: Company name, address, and phone number Key decision-maker's name, title, and function SIC classification, company's market segment classification Annual revenue, number of employees Purchasing and payment history Marketing exposure Date and ... Center staff or telemarketers are generating account development, then you plan to make scheduled or repeated contact with your prospects. In this case, you should assign each individual a certain list of accounts. Repeated contact with the same person guarantees a certain feeling of rapport, and increases your chances of turning prospects into clients. DATABASE DEVELOPMENT Successful telemarketing depends on the gathering of information-and there's no better place to store the wealth of information you've gathered than in a computer database. Most independent agencies now have hardware and software capable of storing and maintaining such a prospect database. If you don't have these capabilities yet, your database could exist as folders of prospect information stored in a filing cabinet. You'll want to use telemarketing to build your database in a number of ways. For example, try to collect ...

...ct information stored in a filing cabinet. You'll want to use telemarketing t...