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... this very effectively, and feeling appreciated makes a difference in our attitude toward the store. In a service or major item purchase, a follow-up phone call and/or a handwritten thank-you note shows customers you value their business. Sales tip: Buy high-quality blank note cards with your business logo or personal name on the front for a classy touch. Calling one or two months later to check on the customer's continued satisfaction even further solidifies the relationship. Anticipate the customer coming, keep the customer informed, do something beyond the expected ... ! Do your customers feel that way? At a minimum, when buyers enter, greet them with 100% of your attention, smile broadly, and if appropriate, extend a firm hand. A simple Pleasure to have you here! ' or Welcome to our store' sets the right tone. Always make eye contact with a new arrival even if a warm welcome greeting must be delayed until you are free. Keep the customer informed. As a consumer, is there anything worse than feeling like your needs and questions have ... processed, he handed me my keys, pointed to my car conveniently located right outside the door, and thanked me for my business. Boy, did I feel taken care of! Do your customers feel that way? At a minimum, when buyers enter, greet them with 100% of your attention, smile broadly, and if appropriate, extend a firm hand. A simple Pleasure to have you here! ' or Welcome to our store' sets the right tone. Always make eye contact with a new arrival even ...

...concept for the agency's Christmas card. In fact, from the grocery store to pr...type of creativity. Too many business cards, brochures, and letters end up in ...

...s tip: Buy high-quality blank note cards with your business logo or personal n...

... It didn't work. Then it offered the access for free, and 10 million people attempted to visit the site the first day. With such a powerful pull, Britannica is attracting advertisers. E-greetings Network, Inc. had the same experience. When it sold greeting cards on its website, it attracted 300,000 users. When it gave the cards away, 7 million visitors arrived. CEO Gordon Tucker said, Charging for cards was a small idea. Giving them away is a really big idea. David Cowan of Bessemer Venture ... Here are some guidelines: 1. E-commerce isn't for every business. That might sound somewhat shocking these days, but look around. Levi-Strauss, for example, made a valiant effort to sell customized jeans over the Internet. It just didn't work. Visiting a Levi's store might be the best way to get the right fit after all, at least for now. Dry cleaners often tell customers that they can check the status of their orders via the cleaner's website. This is a good example of using technology to take a step ... . It didn't work. Then it offered the access for free, and 10 million people attempted to visit the site the first day. With such a powerful pull, Britannica is attracting advertisers. E-greetings Network, Inc. had the same experience. When it sold greeting cards on its website, it attracted 300,000 users. When it gave the cards away, 7 million visitors arrived. CEO Gordon Tucker said, Charging for cards was a small idea. Giving them away is a really big idea. David Cowan of Bessemer ...

... experience. When it sold greeting cards on its website, it attracted 300,000 users. When it gave the cards away, 7 million visitors arrived. CEO Gordon Tucker said, 'Charging for cards was a small idea. Giving them away is...