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... Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Financial Institutions - "An Investment In Insurance"4/30/2013 10:38:09 PM by CompleteMarkets Editor This content has not been rated yet. FINANCIAL INSTITUTIONS - AN INVESTMENT IN INSURANCE' Dear (Customer Name): WOULD YOU OFFER ALL YOUR CUSTOMERS THE SAME INVESTMENT PLAN? Of course not - for your financial institution to be successful, you have to cater to people's different needs, offering them a variety of CDs, bonds, securities, and other alternatives. You should demand the same flexibility of your insurance program. At (Your Agency Name), we specialize in insurance for financial institutions. We're familiar with the types of risk your business faces every day - and we can outline ways you can minimize or insure against those risks. You should meet with one of our financial institution experts. We'll take the time needed to assess your present program and offer our recommendations - free of charge. That way, you'll be sure that you're not exposing your business to dangerous gaps in coverage or paying for overlapping coverage you don't need. Consider this consultation an investment in the future of your business. We'll cater to your business needs and allow ...

... to their evaluation criteria in annual reviews. Everyone wins! The employees feel good about themselves, the agency becomes more visible within the community in a very positive manner, and the community in which you live and work is all the better for it. The Business Public Much of your effort with the general public and the trade public will pay off with the business public. The general public also happens to include the owners of businesses that buy insurance, and trade stories can definitely enhance your sales presentations. However, even allowing for this, you've got to roll up your sleeves and get to work on your PR efforts aimed at businesses. Add a third category to your media database that includes all the information for local business newspapers, business editors of regular newspapers, and trade publications that cater to niche markets you serve. For example, if you insure dentists, make sure that all their publications are on your press release mailing list. You may already know many of the publications, but it is a good idea to check with several clients within each niche category to find out which periodicals they tend to read. Large markets may also have a radio station or two that cater strictly to business and financial news, and don't forget the cable companies. Build your relationships with each of these free publicity sources in the same manner we've already discussed. Unlike the other two categories, you must rely more heavily on press releases, since there usually aren't organizations or associations you can join. However, some of the associations catering to niche markets have auxiliary memberships available for vendors and ...

... to their evaluation criteria in annual reviews. Everyone wins! The employees feel good about themselves, the agency becomes more visible within the community in a very positive manner, and the community in which you live and work is all the better for it. The Business Public Much of your effort with the general public and the trade public will pay off with the business public. The general public also happens to include the owners of businesses that buy insurance, and trade stories can definitely enhance your sales presentations. However, even allowing for this, you've got to roll up your sleeves and get to work on your PR efforts aimed at businesses. Add a third category to your media database that includes all the information for local business newspapers, business editors of regular newspapers, and trade publications that cater to niche markets you serve. For example, if you insure dentists, make sure that all their publications are on your press release mailing list. You may already know many of the publications, but it is a good idea to check with several clients within each niche category to find out which periodicals they tend to read. Large markets may also have a radio station or two that cater strictly to business and financial news, and don't forget the cable companies. Build your relationships with each of these free publicity sources in the same manner we've already discussed. Unlike the other two categories, you must rely more heavily on press releases, since there usually aren't organizations or associations you can join. However, some of the associations catering to niche markets have auxiliary memberships available for vendors and ...

... It will seem to the customer like a free gift. It will keep your agency's name fresh in the customer's mind, and reinforce the channels of communication so that he or she will be more likely to notify you of new possessions or a change in status. It helps a CSR to know that most customers have contradictory impulses when it comes to insurance: They want to know all their options, but they don't want to put up with the boredom of hearing about it. An FYI memo or a newsletter can help you to tread that fine line. If you can anticipate another customer desire - the desire to save time - you may want to highlight the newsletter's articles that pertain to their particular situations. A note saying, I thought you'd be interested in this article, ' will cater to the customer's desire to be treated on a personal basis. As a CSR, no one is forcing you to look at the world through customer-colored glasses. Defining service from the client's perspective is an extra. But remember, it's those extras that define success. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for ...

... Company Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Putting Employees First With Eap 4/30/2013 10:38:56 PM by CompleteMarkets Editor This content has not been rated yet. PUTTING EMPLOYEES FIRST WITH EAP WORKING PARTNERS Quality in products and services has been the guiding principle-in-action for Zingerman's Delicatessen since it opened for business on March 15, 1982. The Ann Arbor, Michigan restaurant's catering and retailing business now brings in $4.5 million a year-without selling alcoholic beverages. Dedication to quality on the part of Zingerman's owners extends well beyond the basics of business to the environment and social action. Recycling and using renewable materials wherever possible is integral to Zingerman's philosophy. Through the Food Gatherers program, established by the company in May 1989, more than 50,000 pounds of perishable food from 120 donors is delivered monthly to 70 agencies that feed homeless and hungry people in the community. The customer always comes first-and Zingerman's 160 employees hold the key to customer satisfaction. Consequently, the owners place great emphasis on the health, well-being, and training of all employees. During the past nine years, Zingerman's has provided a variety of helping services as part of an employee assistance program ( ...

... O'Connor v. Consolidated Coin Caterers (U.S. Supreme Court 1996) 96 C.D.O.S...

... It will seem to the customer like a free gift. It will keep your agency's name fresh in the customer's mind, and reinforce the channels of communication so that he or she will be more likely to notify you of new possessions or a change in status. It helps a CSR to know that most customers have contradictory impulses when it comes to insurance: They want to know all their options, but they don't want to put up with the boredom of hearing about it. An FYI memo or a newsletter can help you to tread that fine line. If you can anticipate another customer desire - the desire to save time - you may want to highlight the newsletter's articles that pertain to their particular situations. A note saying, I thought you'd be interested in this article, ' will cater to the customer's desire to be treated on a personal basis. As a CSR, no one is forcing you to look at the world through customer-colored glasses. Defining service from the client's perspective is an extra. But remember, it's those extras that define success. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for ...

... Everyone's looking for the connection of a human touch. Let your customers know the measures you've taken to ensure the security of your performance. Be prepared to reinforce the financial strength of your underwriters and markets. Let them know that you're there for them. This is a good time to review terrorism-related issues that have created new risks or that might impact their current coverages. Ask your best customers if there's anything you can do to help them get back to business as usual. Let them know that you have their best interests at heart — whatever that might entail. Continue your prospecting efforts. The media is using a heavy hand in touting the dramatic increases in premiums because of projected losses from September 11th. Business owners and managers will be thinking in terms of expense control and financial strength. Cater to those concerns. Because of everything mentioned in point #4 , it's critical that you contact every single customer. In this case, e-mail isn't the way to go. Personal visits are your best bet, with the telephone running second. You are your unique difference. Assuage customers' fears over potential premium increases and financial weaknesses of insurers. Explain that although you can't control the market, you remain their vested partner with a mandate to help them best manage their risks and exposures. As for your agency operations, I offer three suggestions: If you don't have a written disaster plan, get busy preparing one. If you do have an emergency plan, review it based on what we've learned since September 11th. Once you have a viable and current plan, share it with ...

... insurance industry and have been blessed to work for such a reputable agency, Atlantic Insurance Group (AIG) located right in Timonium, Maryland. While it may not be the most entertaining industry, it is certainly one where I have the platform to not only save clients money and better protect them, but more importantly build valuable relationships with my clients that I know will stay with me for the duration of my life. In the few months I have been working in this industry, the amount of friendships and connections I have made through simply selling insurance has been extremely rewarding. Since starting with AIG, I have learned a plethora of things that have made my transition into the real world as seamless as possible. A few of the many things I have learned thus far is how to cater to the needs of my clients, providing a service more superior than even the likes of, Chick Fil A. Something as simple as being able to articulate my conversations in a more thorough manner, and get my message across more effectively has been something I have constantly struggled with. However, with this new position, I have been fortunate enough to learn this skill fast, in order to assure that my clients are in good hands. They say the more you work on something, the better you become at the craft. Because of this seemingly old tale, I have been allocating the bulk of my time to become the best insurance broker possible. By doing so, my goal is to make the insurance process for my clients as informative, simple, and beneficial as possible ...

... due to their poor credit scoring. The lenders depend on your income or employment to prove that you are responsible, and they trust you to pay on time. You Can Get Money for Any Reason You can get a payday loan for any unexpected expenses you may have. It is not limited to whether you need the money for medical bills, car repairs , or buying new items. What interests the lenders is your ability to pay, which is backed by your consistent source of income. You do not have to explain to them for what reasons you need the money. However, remember to spend your payday loan responsibly and for the reasons you applied for. No Prepayment Penalties Early payment of loans may lead to some lenders installing prepayment penalties when the borrower wants to pay early to cater for the interest that would have accumulated. With a payday loan, you can pay as early as possible without the worry of repayment penalties. Therefore, even if a borrower receives the funds today, they can still pay as early as tomorrow if they run into cash, and there will be no repayment penalties. The last thing a borrower needs is added fees and charges in a situation of financial turmoil they may be undergoing. A payday loan is a lifesaver for many individuals who have been in a financial bind previously. Payday loans are easily accessible, and the funds can be credited to your account almost immediately after you qualify in the application. As an individual, you must employ wisdom to manage your payday loan and spend it responsibly. You may divert from the main reason ...