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...accounts, either in Personal or Commercial lines. For example, “short-term ren...vel. When a carrier falls below the standard, agency and client must decide ho...

...er of ways (for instance, inferior automated systems and nonprofessional staff...d parties should consider the managed auto care model. After all, no agency wo...

...rowing. Take, for example, the way autos are manufactured today. Rather than b...ar, the insurance agent rejected the rental bill, saying, 'I didn't know you w...

...ng out of a vehicle involved in an auto accident holding their necks, that wit...

... , wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content that you can use for your clients and social media efforts. Ability to attach leads and clients to your specific market searches, with e-mail alerts for all the market, articles, blogs and people ... is passed on to us. By educating policyholders, insurers can make them their best offense, ' because they're aware of the red flags' - or signals - of fraud. She cites the instance of somebody seeing four people getting out of a vehicle involved in an auto accident holding their necks, that witness can provide valuable information as to whether the claim is valid. It doesn't take much to educate people by including fraud alerts with policyholders' bills, ' she adds. Drivers' education programs for students, too, can ... car has already been exported or scrapped for its parts. Rosetti suggests that insurers should try to prevent these kinds of claims by running databases, comparing reported thefts, and trying to identify common elements through detailed profiling. In addition, he suggests that insurers can encourage rental car firms to share information about insured losses. At the same time, when selling products and when investigating claims, insurers need to be sensitive about the body language and hand gestures used within other cultures, Kim says. For instance, certain hand gestures that ...

... and used for both personal and business ends. In all of these situations, there are coverage gaps to be handled. Few agencies ask their clients the relevant questions at renewal review or as part of the fact-finding process on new business accounts, either in Personal or Commercial lines. For example, "short-term rental" and "long-term rental" aren't defined in the Personal Auto policy. When does a long-term rental fall into the definition of regular use - after two weeks, one month, two months? The fact is, ... new types of business, and changes in existing insurance products, insurance agents need to be more diligent than ever in analyzing their Errors and Omissions risks and exposures. Some of the areas that open up agency E&O exposures are trusts, cyber risk, Non-Ownership Auto exposures (Personal and Business Auto), D&O Liability, Umbrella & Excess Liability, Employment Practices, home-based businesses, intellectual property exposures, and company solvency issues. Everyone at every agency should keep "due diligence" and "awareness" in mind ... in their renewal process in Personal as well as Business lines. Agencies should also give ongoing training on new cyber risks and products for producers and others who deal with clients. NON-OWNED AUTO EXPOSURES There are also Non-owned Auto exposures, such as short- and long-term car rentals, non-owned autos provided to employees for regular use, autos rented for business purposes with personal credit cards and used for both personal and business ends. In all of these situations, there are coverage gaps to be handled. Few agencies ask their clients the relevant ...

... , wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content that you can use for your clients and social media efforts. Ability to attach leads and clients to your specific market searches, with e-mail alerts for all the market, articles, blogs and people ... suffer in a number of ways (for instance, inferior automated systems and nonprofessional staff) . This situation has created a cycle of low performance, with consumers ultimately bearing the cost and aggravation of an ineffective business model. CASE HISTORY Let's examine the process for handling Auto Physical Damage claims as it might happen today. Here's the experience of someone we'll call Joe: Joe bought his Auto insurance from Midwest Insurance through the Middletown Agency, whose principal is Joe's lifelong friend. Last month, Joe was in an accident that damaged the ... auto care services to self-insured fleets for Fortune 500 companies. Under the FPG service model, a driver in an accident simply calls FPG's 800 number, where the report is taken and all service arrangements are made. Services include towing, door-to-door pickup and delivery of the rental car, appraisals, scheduling, repairs, a lifetime warranty on the repairs, and enrollment in the company's Driver Shield™ program: a package of services valued at about $400. FPG has developed a network of more than 2,400 body ...

... own control and refuse to whine and groan about the rest. Every problem other agencies see are opportunities to these strong, supple organizations. Let's look at some of the challenges they have faced. Problem: Renewals are being sent directly to insureds by many Personal and Commercial carriers. That, combined with downloading, is making us lose a traditional opportunity to do account reviews and stay in touch with our clients. Opportunity: Clients' risk exposures change over time. What's more, their willingness to insure to value often grows and ... distressing tendency to get so caught up in the soft market renewal frenzy' that you fail to notice (or gloss over) the detriments of a cheaper renewal alternative. Examples: the Umbrella that doesn't include employees' in the definition of insured'; the Commercial Auto policy that limits radius of use; the claim, as opposed to loss, deductible; the Property policy with out an agreed-value provision; the Rental Property Liability coverage with a Pollution exclusion. Solution: Develop an online coverage matrix for any line in which coverage ... from carrier to carrier, and for company-specific products. Keep them current. Get double duty from that effort by using the matrices in your proposal documents to show why your proposed coverage is better that the competition's (or to show why a cheap alternative has coverage detriments) . Problem: I never said that, ' often uttered in response to your CSR's statement to the insureds that they removed their Physical Damage coverage just a few months before the vehicle was vandalized. Solution: Send a confirmation letter from your office for every change ...

...$155 Auto-Owners 4.5 $13...at does renters insurance cover? A standard policy covers your belongings whe...

... Which would be better? SAMPLE COMMERCIAL LINES X-DATING SCRIPT-PROSPECT Hav... the following information on each Commercial prospect: Company name, a...