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...accounts, either in Personal or Commercial lines. For example, “short-term ren...vel. When a carrier falls below the standard, agency and client must decide ho...

...o insureds by many Personal and Commercial carriers. That, combined with downl...t. Loose ends sink ships. Good agency automation gives us time to listen, anal...

...rowing. Take, for example, the way autos are manufactured today. Rather than b...ar, the insurance agent rejected the rental bill, saying, 'I didn't know you w...

...mpany sees its future on the Net. Auto manufacturers are right there, too. Th...e. Next-day delivery has become the standard. Altering communication. Seve...

...ng out of a vehicle involved in an auto accident holding their necks, that wit...

... , wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content that you can use for your clients and social media efforts. Ability to attach leads and clients to your specific market searches, with e-mail alerts for all the market, articles, blogs and people ... willingness to place at risk its sales force of 14,800 stockbrokers as the company heads straight into the E-economy. When all of Merrill Lynch's explanations and assurances of protecting its brokers are stripped away, it's clear that the company sees its future on the Net. Auto manufacturers are right there, too. The move to cut costs by cutting out dealers is clear, and it's driven by the possibilities created by the Internet. Whether it's real estate sales or travel agencies, these functions will soon be Net-based. Beyond the obvious ... relied on stock photos for brochures and ads. These are high-quality photographs that are purchased on a one-time basis for specific projects. The Internet has changed the picture. Not only can stock photos now be downloaded, they can be purchased for a fraction of the former rental fee. Graphic designers now have a broader selection available at a lower cost. Even the use of basic E-mail eliminates the need to send materials by express mail or delivery service. Extending reach. In one 12-hour period, my firm received two inquiries from magnet ...

... and used for both personal and business ends. In all of these situations, there are coverage gaps to be handled. Few agencies ask their clients the relevant questions at renewal review or as part of the fact-finding process on new business accounts, either in Personal or Commercial lines. For example, "short-term rental" and "long-term rental" aren't defined in the Personal Auto policy. When does a long-term rental fall into the definition of regular use - after two weeks, one month, two months? The fact is, ... new types of business, and changes in existing insurance products, insurance agents need to be more diligent than ever in analyzing their Errors and Omissions risks and exposures. Some of the areas that open up agency E&O exposures are trusts, cyber risk, Non-Ownership Auto exposures (Personal and Business Auto), D&O Liability, Umbrella & Excess Liability, Employment Practices, home-based businesses, intellectual property exposures, and company solvency issues. Everyone at every agency should keep "due diligence" and "awareness" in mind ... in their renewal process in Personal as well as Business lines. Agencies should also give ongoing training on new cyber risks and products for producers and others who deal with clients. NON-OWNED AUTO EXPOSURES There are also Non-owned Auto exposures, such as short- and long-term car rentals, non-owned autos provided to employees for regular use, autos rented for business purposes with personal credit cards and used for both personal and business ends. In all of these situations, there are coverage gaps to be handled. Few agencies ask their clients the relevant ...

... convenient, proceed as follows: [PROSPECT NAME], what time do you get home from work? [PRODUCER'S NAME] could see you on [DAY] at [TIME] or [DAY] at [TIME] . Which would be better? SAMPLE COMMERCIAL LINES X-DATING SCRIPT-PROSPECT Have your telemarketers use this script to solicit X-dates from Commercial Lines prospects. [PROSPECT NAME], this is [NAME] calling from [AGENCY NAME] . We specialize in business insurance such as Fire, Liability, and Workers Compensation. ... " tactics designed to get orders for products over the telephone. But check what's available in your area. A good bet is one of the programs that the various phone companies offer. SAMPLE PERSONAL LINES X-DATING SCRIPT-PROSPECT The following script is designed to help the telemarketer obtain Auto and Homeowners X-dates from prospective clients. Hello, [PROSPECT NAME], this is [NAME] calling from [AGENCY NAME] . [PROSPECT NAME], is this a convenient time for you to talk? [PROSPECT NAME], I'm calling you ... of before you rent. If you're using the list for direct mail, you "own" a name on the list when a prospect indicates interest by responding to you. (Otherwise, if you mail to the prospect again, you may be charged a second rental fee.) But for telemarketing purposes, once the telephone contact is made, the list broker usually acknowledges that you "own" the name and may continue to contact that individual as you wish. Renting a list may provide you with a wider selection of ...

... convenient, proceed as follows: [PROSPECT NAME], what time do you get home from work? [PRODUCER'S NAME] could see you on [DAY] at [TIME] or [DAY] at [TIME] . Which would be better? SAMPLE COMMERCIAL LINES X-DATING SCRIPT-PROSPECT Have your telemarketers use this script to solicit X-dates from Commercial Lines prospects. [PROSPECT NAME], this is [NAME] calling from [AGENCY NAME] . We specialize in business insurance such as Fire, Liability, and Workers Compensation. ... " tactics designed to get orders for products over the telephone. But check what's available in your area. A good bet is one of the programs that the various phone companies offer. SAMPLE PERSONAL LINES X-DATING SCRIPT-PROSPECT The following script is designed to help the telemarketer obtain Auto and Homeowners X-dates from prospective clients. Hello, [PROSPECT NAME], this is [NAME] calling from [AGENCY NAME] . [PROSPECT NAME], is this a convenient time for you to talk? [PROSPECT NAME], I'm calling you ... of before you rent. If you're using the list for direct mail, you "own" a name on the list when a prospect indicates interest by responding to you. (Otherwise, if you mail to the prospect again, you may be charged a second rental fee.) But for telemarketing purposes, once the telephone contact is made, the list broker usually acknowledges that you "own" the name and may continue to contact that individual as you wish. Renting a list may provide you with a wider selection of ...

... Which would be better? SAMPLE COMMERCIAL LINES X-DATING SCRIPT-PROSPECT Hav... the following information on each Commercial prospect: Company name, a...