https://completemarkets.com/Article/article-post/793/Understanding-And-Using-The-Services-Of-Program-Administrators/
...underwriting definition, and will generally share this information with his or... his or her renewal retention has been for the past three years. A stable and ...
https://completemarkets.com/Article/article-post/2573/Characteristics-of-the-Most-Successful-Independent-Agencies/
...ion rates for both Personal and Commercial Lines and lower premium levels in Commercial Lines have forced financially strap...th minor personnel or company issues before they become major. An ignored spar...
https://completemarkets.com/Article/article-post/1326/Homeowners-Confidential-Checklist/
...sional, do you have professional liability and malpractice coverage (CPA, doct... Are you concerned about estate tax liability if you were to die prematurely?
...
https://completemarkets.com/Article/article-post/19/Sample-Electronic-Communication-Policy/
...atistical Data
Consistent with generally accepted business practice, the Co...x, EDI, electronic mail, etc.) must be formalized and confirmed by paper docum...
https://completemarkets.com/Article/article-post/1039/The-Bottom-Line-On-Agency-Value/
...ne' of agency value. It’s important for agency owners to understand the nuts a...cash flows the business could generate for an outside buyer. To get an idea of...
https://completemarkets.com/Article/article-post/782/100-Quality-Service-Standards/
...e size and strength can become a liability instead of an advantage.
The only a...te.
And don't look to the heavens for salvation: The Office of Technology...
https://completemarkets.com/Article/article-post/87/E-O-Security-In-The-24-7-Agency/
...he way to work at 7 a.m.
A Commercial insurance prospect is a power E-mai...of care and of caring must be the same for both. The result must always be wel...
https://completemarkets.com/Article/article-post/164/Windows-Of-Opportunity/
... of the agency's business is in commercial lines, and about half of that is wi...ry camp,' says Monaghan. 'We just look for the cream of the crop. That gives u...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/164/Windows-Of-Opportunity/
... was a real learning experience. Today, due to a lot of hard work and a common sense approach, construction surety bonds-guarantees that contractors will complete construction projects-account for about 15 percent of the agency's $2.25 million in annual premiums. Three-quarters of the agency's business is in commercial lines, and about half of that is with construction businesses, Ward says. When I got in the business in 1979, no one in our immediate area was providing that service, ' Ward says. But because of the defense construction boom and our proximity ... they are for more conventional property and casualty lines, too. One added expense is industry conventions. Seven years ago, I had no idea what a convention expense was, ' Regnier says. Now, we attend several firemen's and EMS conventions a year. We generally take three people-myself and two other producers-and that's very expensive. But we've seen a good return on that investment. The people in this field like to see you, slap you on the back and buy you a beer. The best advertising is word-of-mouth, and ... conventions are one way to get that. Regnier recently added two more dbas to her agency-Municipal Services Agency of Texas and Ambulance Insurance Services of Texas-after CIGNA opened two new markets: municipalities with less than 10,000 people and privately owned ambulance companies. Nobody wants to mess with small municipalities, but after Glatfelter designed a program for them, ' she says. We think this will let us pick up a few of the fire departments and emergency organizations that have to be insured through their municipalities, too. That is where our network ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/87/E-O-Security-In-The-24-7-Agency/
... a bid together for a new client after a hard day's work at the site of a current job. He has just discovered that it needs a Certificate of Insurance attached — and he wants to drop it off on the way to work at 7 a.m. A Commercial insurance prospect is a power E-mail user and wants your E-mail address in case she has any questions on your proposal that she's reviewing over the weekend. These expectations for service exceed the normal eight-hour workday. You can choose from various operating strategies to meet them: ... 800 phone lines for all claims reporting or just for "off-hours" claims reporting. Signing up for a carrier service center for policy service (for instance, coverage changes, billing questions, binders for closings, certificates for third parties) . Voice mail at the general office level or at the individual's own phone extension. Phone answering services with or without beepers and on-call rotation of responding agency personnel. E-mail to a general agency address or to the individual addresses of staff members. Opening the agency's Web site to clients and including ... quick reminder to do so. Keep a scratch pad and pen or a palm pilot with you to note unstoppable information. Don't put your home and cell phone numbers on cards, letterhead, brochures, or ads. Giving business associates these numbers will only increase your liability for information left there. If some of your clients have become accustomed to calling your home, consider adding a line that your non-insurance family members can use to get you and your voice mail. LONGER AGENCY BUSINESS HOURS Concerns: The staff people covering "off ...