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...st access information on company computer networks, you may want to consider h...ed employees by providing ergonomic training and equipment. Air quality....

...ndors Coffee service Computer maintenance Consultants ...agreements, plan documentation, and training. ...

...ndors Coffee service Computer maintenance Consultants ... do plan documentation; and conduct training. Judith H. Newman is t...

...ts of training employees on the computer. Furniture, Fixtures, and Equ...payroll taxes. Education and Training. The more employees, the more education and training will cost. Printing. This ...

...ent. Recording all claims in our computer system allows us to analyze frequenc...l Systems Go" reimburses you for the repair or replacement of failed or dama...

... the same equipment are exercising discretion and independent judgment. Because of the blurred distinction between highly skilled work and work requiring discretion and judgment, the Wage and Hour Division of the Department of Labor issued a regulation (Public Law 101.583) that permits some workers in the computer software field to be classified as exempt even if they're paid hourly. The law allows highly skilled computer software employees who are paid hourly to be classified exempt if: Their jobs meet the primary duty requirement in one or more of the FLSA exemption tests, and ... causes of misinterpreting the term, discretion and independent judgment' is the failure to distinguish it from the use of skill (Donovan v. Simmons Petroleum Corp., 1981) . For example: Factory representatives who advise their customers on the operation, maintenance, and repair of a complicated piece of equipment are demonstrating a skill. Factory representatives who advise their customers on various adaptive uses of the same equipment are exercising discretion and independent judgment. Because of the blurred distinction between highly skilled work and work requiring discretion and judgment, the ... Inc., 1984) . Primary Duty Requirement To be exempt under the Administrative Exemption Test, employees should spend at least 50% of their time performing non-manual work which is directly related to: The employer's management policies or general business operations, or Academic instruction or training carried on in the administration of a school system or educational establishment. Discretion & Independent Judgment Requirement In determining whether or not an employee's primary duties include work requiring the exercise of discretion and independent judgment emphasis is placed on the nature of the work rather than its ...

...that permits some workers in the computer software field to be classified as e...e spent at home on the telephone or computer responding to calls or e-mail, mi...

... for employees with disabilities. (See discussion later.) Can create continuity after a disaster. When a disaster, such as earthquake, flood, or fire, destroys your main facility, telecommuters can often continue to work. If telecommuters must access information on company computer networks, you may want to consider having a backup network offsite. RISKS Telecommuting isn't for everyone. Certain jobs lend themselves to telecommuting. Information workers are an obvious choice; manufacturing workers aren't. Professionals comprised the majority (72%) of telecommuters in the ... expect the worker to return when terminating the telework arrangement or leaving the company, then say so in the agreement. Don't forget equipment maintenance/service. Who'll be responsible for routine maintenance and service on equipment? If equipment is damaged by misuse, who's responsible for repairs? It may make sense to put telecommuters' equipment (even if employee-owned) under company maintenance contracts. Just make sure maintenance/repair services are available in that area. Telecommuting may make equipment maintenance and service more difficult, particularly when telecommuters are located away ... major metropolitan areas. You can avoid some problems by providing telecommuters with training in basic equipment maintenance and repair tasks. Check equipment warranties and service contracts first; service provided by unauthorized repair people will void some warranties. Expect to spend between $1 ,000 and $2 ,000 per year on maintenance. Don't rely on a telecommuter's Homeowners policy. The telecommuting agreement should also address insurance issues. Most Homeowners policies exclude coverage for business property (even if owned by the insured) unless it's specifically listed on the policy. ...

... A TEAM-ORIENTED ENVIRONMENT Physical Setting: The layout of the office and the availability of modern equipment can greatly influence productivity and attitude. Frustration at having to walk a long distance to stand in line at a fax or copier that frequently breaks down, waiting for a slow computer system to respond, trying to get an open phone line, and searching for an empty office to meet with a customer because there is no conference room all take their toll. Walking into an office that needs painting, tripping over ripped carpet, getting snagged ... company antics that they only attend to personnel management issues when they explode. Such an environment is not conducive to the maintenance of the team effort: thereby, what was once a happy little family becomes a hotbed of intrigue and discontent. A quick fix' might repair the situation for a little while, but unless you have a consistent plan for handling employee relations and team building activities, the focus will be lost and the group will eventually drift back into unproductive unrest. Every time the group effort breaks down, it sets ... position? How much time is spent correcting errors (company or agency generated)? By encouraging employees to question their actions, you will also learn if they truly understand what they are supposed to be doing and why. Most agencies have difficulty finding the time to train new hires. If these people are conscientious, they will muddle through without training, but they may be doing things the hard way or for the wrong reasons. Finding this out and correcting the behavior will reduce the pressure on these employees and will help improve ...

... service component) Reviews changes in client profiles (renewal component) Maintains quality of staff training (training component) Because these system components are interrelated, it's vital to use procedures that preserve their integrity. First, it's important to define "automation." If the computer database includes only accounting information, the agency isn't really automated. Remember that accounting is only one system component. The truly automated agency is driven by a single database that includes all client information required to perform the tasks associated with the 10 system components. Once ... theft or vandalism. He was willing to pay for the additional coverage since he was in the business of servicing Mercedes-Benzes, Rolls Royces, Jaguars, BMWs, and other expensive cars. Vandalism occurred one weekend, and the insured was forced to spend thousands of dollars repairing 11 vehicles left in his care. Primary Garagekeepers Liability insurance was not in place to respond to the claim, but you can guess what was: the agent's E&O policy, of course! Result: Finding for the plaintiff (the insured) . ... four cases demonstrate the need for continuing education. All of these E&O losses could have been prevented if agency personnel had been trained to recognize the sources of clients' potential claims and know the products available to cover them. The final two causes of E&O claims addressed in this report are failure to bind coverage and failure to obtain renewal coverage. While these represent only 10% of claims reported, they demonstrate the need for establishing standard operating procedures within an agency. A System Is the Solution When errors or ...