https://completemarkets.com/Article/article-post/1770/COMPUTER-VISION-SYNDROME/
Computer Vision Syndrome
COMPUTER VISION SYNDROME According to a surv...after every two hours of continuous computer use. Do some paperwork, take a wa...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1487/SAMPLE-PROHIBITED-ACTIVITIES-STANDARDS-OF-CONDUCT/
... . 5. Possession of potentially hazardous or dangerous property, such as firearms, weapons, chemicals, etc., without prior authorization. 6. Fighting with, or harassment of, any fellow employee or customer. 7. Unauthorized or excessive use of company property or property of any visitors, customers, fellow employees, including but not limited to, vehicles, supplies, telephones, mail and computers. 8. Disclosure of company trade secrets or any other confidential or proprietary information of the company, its customers or fellow employees. 9. Insubordination, including but not limited to, refusal to perform a requested or required job task. 10. Failure to follow, or general neglect of, safety rules and procedures. 11. Excessive tardiness or absences. 12. Smoking in non-designated areas ... refrain from conduct which is detrimental to our goals. The prohibited conduct which is listed below is not an inclusive list as the company cannot, with foresight, determine what is inappropriate conduct under every circumstance. Moreover, the company does not limit its right to discipline or discharge employees to the prohibited conduct listed below. Remember that, while we value our employees, the company maintains the right to terminate its employees at any time and for any reason, with or without notice. Violation of the prohibited conduct set forth below, or any other conduct deemed inappropriate by management, may subject you to disciplinary action, including oral or written warnings, suspension without pay, transfer or possible termination. If you have any questions about your personal conduct or that of any fellow employee, immediately consult your ...
https://completemarkets.com/Article/article-post/19/Sample-Electronic-Communication-Policy/
...on Policy
Every firm with a computer network, Internet access, or e-mail ... Offensive Materials
The Company computer and communications systems are no...
https://completemarkets.com/Article/article-post/1487/SAMPLE-PROHIBITED-ACTIVITIES-STANDARDS-OF-CONDUCT/
..., supplies, telephones, mail and computers. 8. Disclosure of company trade se...
https://completemarkets.com/Article/article-post/2206/Confidentiality-Agreement/
...nt, drawing, photograph, layout, computer program, software, multimedia, firmw...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1590/AGENCY-EMPLOYMENT-AGREEMENT/
... The average net annual commissions shall be defined as gross annual commissions (on account of the writing or renewal of property and casualty insurance business thereby intending to exclude bonding business) less return commissions paid or allowed as credit exclusive of any so-called contingent, bonus or profit sharing commissions Installment billings on policies written for a period in excess of one year shall be deemed to be renewals for purposes of this computation and commissions on premiums prepaid for a period in excess of one year shall be included, but prorated to represent one year's portion thereof. Additional or return commissions on account of audits and average commission adjustments shall also be included in said computation. Further, fees received from insureds in addition to or in lieu of commissions on account of the handling or servicing of property and casualty insurance, risk ... parties agree and contract as follows: Effective as of , 20 , [Employee] shall serve in the employ of [Agency] upon the terms and conditions hereinafter set forth. The initial term of this agreement shall be for a period of two (2 ) years commencing on 20 and continuing through ,20 and thereafter for successive twelve (12) month periods unless either party shall elect to terminate the employment with or without cause, effective at the end of said term by notice delivered no later than thirty (30) days prior to said date or effective on the last day of any succeeding twelve (12) month period by notice delivered no later than thirty (30) days prior to the end of such period. Notwithstanding the foregoing, this agreement shall terminate immediately upon the ...
https://completemarkets.com/Article/article-post/1497/TELECOMMUTING-BRING-THE-WORK-BUT-NOT-THE-RISKS-TO-THE-WORKER/
...st access information on company computer networks, you may want to consider h...stress injuries (RSIs) due to heavy computer use. Although you have no legal o...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/741/Rethinking-Approaches-To-Customer-Service/
... of the agency's paperwork, such as auto and homeowners renewals, new business, policy changes, and direct bill, late, cancellation, and reinstatement notices. After-Hours Employees: These offer a side benefit in that there is no need for extra terminals because the after-hours employees use the CSRs terminals after the CSRs leave for the day. Off-Site Processors: As long as the part-time processor has a personal computer and a modem that can communicate with the agency's main computer, this approach makes a lot of sense and can work to the agency's advantage. Off-site processors work on a contract basis, so the agency does not have the added expense of employee benefits. If the agency works with several off-site processors, the problem of finding back-up workers to fill in for absent employees is solved. Also, ... 12:00:00 AM by CompleteMarkets Editor , Jack Fries This content has not been rated yet. You can distinguish your customer service from other ME TOO' agencies by dividing the paper processing and service functions. Whether your agency has one owner and one employee or many owners and many employees, the problems are universal-reduced commissions. Shrinking markets, and required use of company service centers or single terminal interface: these problems not only cause agencies to lose profits, but they also diminish the amount and type of customer service agents provide their clients. When I ask agents what differentiates their agencies from others, the answer is usually service. But the kind of service most agencies provide is not true customer service; it is processing. Answering the phone, taking down information, relaying that information to ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/762/Agency-Profitability-Audits-Lead-To-Greater-Success/
... , Health, and financial services products. The agency had just been terminated by its primary carrier, which accounted for 82% of its income and 7,000 clients. The agency had also just lost the services of its manager for the past 18 years, as well as every Commercial Lines producer. As if that weren't enough, the only people who were trained to use the agency's brand-new computer system left the agency on the system's first live day of operation, before completing the data-conversion process. Needless to say, this was the greatest challenge of my business life. However, not only did the agency and I survive, but by the end of 1998, income had grown by 10%, while the agency's value increased by more than 20% . How did we accomplish this ... /30/2013 12:00:00 AM by CompleteMarkets Editor , Jack Fries This content has not been rated yet. Almost two years ago, after 10 years of consulting, I accepted a temporary assignment of managing an independent agency that generated 85% of its income from Property/Casualty Lines and 15% from Life, Health, and financial services products. The agency had just been terminated by its primary carrier, which accounted for 82% of its income and 7,000 clients. The agency had also just lost the services of its manager for the past 18 years, as well as every Commercial Lines producer. As if that weren't enough, the only people who were trained to use the agency's brand-new computer system left the agency on the system's first live day of operation ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2199/Employee-Conduct-And-The-Ada-Act/
... the ADA does not prevent employers from maintaining safe workplaces (free from violence or threats of violence) . This means that managers and supervisors must to apply your policy equally to all employees. Then, encourage employees with disabilities to request job accommodations to ensure compliance with your conduct policy. Job accommodations can help minimize the likelihood of employees with disabilities violating your conduct policy, such as attendance rules or computer use guidelines. Examples of job accommodations that help employees with disabilities comply with conduct policies include: • A sales manager with anxiety is required to participate in staff meetings by sharing one thought or idea with the group. Due to her disability, she has difficulty speaking in front of groups. The employer allows her to submit her idea or thought via e-mail soon after the staff meeting. • ... reading inspirational phrases on various Web sites to help manage her mood at work. However, using office computers to surf the internet violated company policy. The employer suggested bringing inspirational books to work, and allowing her to read short portions throughout the day. Finally, if job accommodations don't prevent conduct violations, or if employment separation is imminent due to the severity of the conduct violation, proceed with termination. Be prepared to show that the conduct standard was job-related and consistent with business necessity. According to the EEOC's Guidance on ADA and Psychiatric Impairments http://www.eeoc.gov/policy/docs/psych.html , some conduct standards might not be job-related for a specific position; if not, imposing discipline or termination could violate the ADA. Don Phin, JD, CPCM is president of HR That ...