https://completemarkets.com/Article/article-post/840/Personalized-Service-Is-Now-The-Norm/
...is about saving time, providing convenience, and most important, promoting ind...gn your own computer on the Internet without talking to anyone. You build it t...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/840/Personalized-Service-Is-Now-The-Norm/
... the first to offer a master's degree in E-commerce. Since knowledge in this field is constantly evolving, the school plans to overhaul the program every six months. Compare this to traditional college programs. Personalized service aims at total efficiency. Efficiency is about saving time, providing convenience, and most important, promoting individuality. You can design your own computer on the Internet without talking to anyone. You build it to your personal specifications with user-friendly, easily accessible information provided by the manufacturer. It's in the manufacturer's self-interest to be helpful and ... :00:00 AM by CompleteMarkets Editor , John Graham This content has not been rated yet. Do customers really want more personal service? The answer may seem obvious, but is it? It's true that there are plenty of complaints-many of them justified-about shopping in stores where sales and service personnel are in short supply and the workers lack training, courtesy, and a desire to be helpful. But is all this a plea for bringing back old-fashioned personal service? It may seem so, but what's actually happening is quite different ... delivers the service. On the other hand, the Internet's power lies in consumer independence. At any time, you can look up a book you're interested in, compare it with other books on the same subject, read the first chapter, and place your order without getting out of your chair. Using the Internet, you can do your banking, trade stock, arrange a vacation, or conduct business transactions. Closely related to personalized service is the customer loyalty issue. As Wendy Liebmann, president of WSL Strategic Retail, ...