https://completemarkets.com/Article/article-post/473/The-State-Of-Risk-Management-Education/
...s, a set of practice standards, educational objectives, and industry experienc...and analyzes these risk-management educational programs. To order an issue rep...
https://completemarkets.com/Article/article-post/1929/HIGHER-EDUCATION-%E2%80%94-OR-BETTER-EDUCATION/
... to go), the other in institutions of higher education (where most of...
https://completemarkets.com/Article/article-post/1537/NEW-DIRECTIONS-PROGRAM/
... of workplace safety and health educational services once the OSHA grants are ...th subjects. Information and educational programs addressing occupationa...
https://completemarkets.com/Article/article-post/472/Online-Education-For-Risk-And-Insurance-Professionals/
...nd insurance professionals more educational options than ever before.
RIMS’ ON...mation required for an interactive educational experience.
Nevertheless, one o...
https://completemarkets.com/Article/article-post/1562/OSHAS-FULL-SERVICE-AREA-OFFICES/
...g Institute to an OSHA-approved educational center. Other sources for training...
https://completemarkets.com/Article/article-post/2773/Importance-of-Health-Insurance-for-Students/
...f mind, and compliance with the educational institution's requirements. Cost-e...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2242/LESSONS-I%E2%80%99VE-LEARNED-IN-CRISIS-MANAGEMENT/
... of if, but when, your company will experience a crisis. Crisis Management specialist Janine Reid has been helping companies deal with catastrophic events for more than 15 years. In this document she shares some of the critical tips that will help you recover from such an event. 160 I've become a loyal student in the school for crisis management planning. This school is different from any other educational institution because its exams are unforgiving. The all-too-frequent tests are delivered in real time and real dollars. One wrong decision can mean the difference between a positive outcome and the uncontrollable opposite. After advising scores of companies on crises during the past 15 years, I'd like to share a few of the lessons that I've learned: It's essential to have an up-to-date crisis management plan. It's not a ... of if, but when, your company will experience a crisis. I've worked with companies that have plans, as well as those who don't. When a crisis occurs, the difference between the two becomes readily apparent. A written protocol affords a company the luxury of being proactive during a crisis rather than reactive — a disparity that can have a major impact on a firm's reputation and bottom line. In the event of an employee injury or fatality, notify their family as soon as possible. I've worked with many companies that have chosen to hold off on notifying the family until the injured person arrives at a medical facility and a doctor has assessed their injuries. My experience has shown this to be a major error in judgment. In one case, for example, an employee was removed ...
https://completemarkets.com/Article/article-post/60/Workplace-Violence/
... Transportation accidents 40% Assaults and violent acts 30% Contact with objects and equipment 12% Falls 10% Exposure to substances 8% Fire and explosion 3% In Los Angeles, traffic accidents comprised 20% and homicides almost 50% of workplace fatalities. Most of the homicides occurred in businesses that engage in cash transactions with the public-such as convenience stores and banks. All high-risk employees should have security education and training. WORKPLACE VIOLENCE Violence in society and the workplace seems to be increasing exponentially. The National Institute for Occupational Safety and Health (NIOSH) has issued an alert on workplace violence. NIOSH offers a 10-page Workplace Violence Prevention Guide which can be ordered by calling 800-35-NIOSH (Fax 513-533-8573) . What can you do? Many symptoms warning of a dangerous and possibly lethal action can be recognized ... Violence most commonly results from an individual's perception of being unfairly treated, harassed, and/or overstressed by the company, supervisors, or co-workers. According to the Workplace Violence Research Institute, the best times to have significant impact on the prevention of violence is when hiring and terminating employees. I believe that ergonomics concepts can be applied to workplace violence. Violence can be seen as the result of cumulative trauma disorders. The principles of ergonomics offer suggestions for cost-effective, practical approaches including: Measurement. Determine the level and frequency of stresses on individuals (the work environment and the home and nonwork environments can contribute) . Analysis. Identify stressors and measurable results such as injuries, absenteeism, productivity, and quality. Identify risk factors and causes. Establish improvements in environment, tasks, equipment, ...
https://completemarkets.com/Article/article-post/620/The-Facts-Of-Life-About-Personal-Lines-And-Having-A-Well-Trained-Staff/
... it took about two minutes) . How many of us can do that in our agencies? The knowledge gap may thus be widening in the other direction. Our friends in the direct-writing business have shared their training programs with us. Their sales representatives must not only pass the licensing course, but annually take and pass refresher courses in each prevalent line of business. How many of us have continuing education requirements (outside of the state requirements)? This must become an area of concentration if you want to maintain a viable Personal Lines market. Direct professional management must include monitoring occasional calls (for content), refresher courses in all lines of insurance, and testing for knowledge every year. Keep the insurance skills honed if you want to stay in the game. Sales and telephone skills have ... process aids the agency in its E&O defense. Sales Skills. We will provide a number of challenges and objections to overcome, and critically analyze the employee's ability to ask for and close the sale. Telephone Skills. We will closely monitor the employee's telephone attitude and demeanor as the call progresses. We'll measure and report the telephone strengths and weaknesses encountered to permit the agency to institute further training as necessary. Costs: Quarterly calls with reports to the agency owner will cost $500 per year (prepaid) . If multiple calls are desired (to test multiple or specific employees), the costs increase accordingly. If the agency owner prefers to administer the tests locally, Agency Consulting Group, Inc. will provide the screening tool used by us in our standard evaluation for ...
https://completemarkets.com/Article/article-post/61/Workplace-Violence-Part-1/
... Transportation accidents 40% Assaults and violent acts 30% Contact with objects and equipment 12% Falls 10% Exposure to substances 8% Fire and explosion 3% In Los Angeles, traffic accidents comprised 20% and homicides almost 50% of workplace fatalities. Most of the homicides occurred in businesses that engage in cash transactions with the public-such as convenience stores and banks. All high-risk employees should have security education and training. WORKPLACE VIOLENCE Violence in society and the workplace seems to be increasing exponentially. The National Institute for Occupational Safety and Health (NIOSH) has issued an alert on workplace violence. NIOSH offers a 10-page Workplace Violence Prevention Guide which can be ordered by calling 800-35-NIOSH (Fax 513-533-8573) . What can you do? Many symptoms warning of a dangerous and possibly lethal action can be recognized ... Violence most commonly results from an individual's perception of being unfairly treated, harassed, and/or overstressed by the company, supervisors, or co-workers. According to the Workplace Violence Research Institute, the best times to have significant impact on the prevention of violence is when hiring and terminating employees. I believe that ergonomics concepts can be applied to workplace violence. Violence can be seen as the result of cumulative trauma disorders. The principles of ergonomics offer suggestions for cost-effective, practical approaches including: 1. Measurement. Determine the level and frequency of stresses on individuals (the work environment and the home and nonwork environments can contribute) . 2. Analysis. Identify stressors and measurable results such as injuries, absenteeism, productivity, and quality. Identify risk factors and causes. 3. Establish improvements in ...