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... in their jobs these days, and for good reason. The wave is starting to swell as more and more agencies are truly takin...is up. Morale is up. Efficiency is up, and turnover is reduced!

...ost common practices that lead to Errors and Omission actions filed in court. ...nt is that it should exist. Innovation and creativity have no place in the she...

...crete stages of 'discovery' in an Errors and Omissions (E&O) claim. Discovery b...rocess, before a lot of damage is done and heavy expenses incurred.

... agency management, workflow, and Errors and Omissions analysis. You can reach her at (269...

... then another agent should be brought in to address those coverages. The new agent can earn a finder's fee or split commission and, equally important, your client will not be left with big gaps in coverage. Even if the client doesn't buy those policies, your errors and omissions exposure will be reduced by the agency's offering them. Keep good records on all the agent's sales activities so that you can work with firm facts instead of vague impressions. Review, in nontechnical terms, the strengths and weaknesses of your agent with the ... and with at least one other experienced Life person. Look for an improved closing ratio, a clear understanding of why each lost sale was lost, and a flow of leads for related products to be handled by a competent person. That should build the cash flow. Your agent should also be raising her level of competence. Various insurers offer training materials and courses, as do general agents, managing general agents, insurance schools and colleges, and Life agents' associations. In today's market conditions, no Life agent should be ... still in education, production, or earnings. All should be improving. The goal of the CompleteMarkets editor is to bring valuable content to the CompleteMarkets members. Providing content to insurance professionals to enhance their sales process, increase revenue streams, understand their clients and provide value to their agency. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time ...

... then another agent should be brought in to address those coverages. The new agent can earn a finder's fee or split commission and, equally important, your client will not be left with big gaps in coverage. Even if the client doesn't buy those policies, your errors and omissions exposure will be reduced by the agency's offering them. Keep good records on all the agent's sales activities so that you can work with firm facts instead of vague impressions. Review, in nontechnical terms, the strengths and weaknesses of your agent with the ... and with at least one other experienced Life person. Look for an improved closing ratio, a clear understanding of why each lost sale was lost, and a flow of leads for related products to be handled by a competent person. That should build the cash flow. Your agent should also be raising her level of competence. Various insurers offer training materials and courses, as do general agents, managing general agents, insurance schools and colleges, and Life agents' associations. In today's market conditions, no Life agent should be ... still in education, production, or earnings. All should be improving. The goal of the CompleteMarkets editor is to bring valuable content to the CompleteMarkets members. Providing content to insurance professionals to enhance their sales process, increase revenue streams, understand their clients and provide value to their agency. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time ...

... 2013 12:00:00 AM by Andrew Barile , CompleteMarkets Editor This content has not been rated yet. Niche programs in Commercial Lines are an outgrowth of the Property/Casualty insurance industry's efforts to tailor insurance products for designated insureds. Some examples are accountants' Errors & Omissions (E &O ) Liability, Tax Preparers' E&O , and programs for public libraries, ambulance companies, homes and services for the aging, auto repairs, contractors, car washes, boards of education, credit unions, contractors who ... water-based sprinkler systems, law firms, school bus operations, and loggers. New niche programs in Commercial Lines are created in response to legal events, as opposed to regulation (e.g., Prop. 103) . A case in point: The July 1995 California Supreme Court opinion of Montrose Chemical Corp. v. Admiral Insurance Co. caused contractors' defect claims to be covered, even though they had not been covered previously. From an underwriting perspective, many carriers and their reinsurers said, We don't write contractors in California ... of the Montrose decision. Others, however, saw an opportunity to design a General Liability insurance product for California residential contractors that build condos or tract houses. As an agent, you must be aware of opportunities in the marketplace. The best way to discover new niche programs in Commercial Lines is to pay attention to market voids. Listen for consistent exclusions by all carriers. The new niche program is created by changing the language of the policy. Using policy language to exclude or limit coverage is an essential ingredient to having a successful niche ...

... , of course) . Cinco de Mayo fiesta. Although a few of these ideas might seem dated, they offer a good starting point to help you help your staff. Grace Bauer helps insurance agencies put together customized insurance procedural manuals to secure consistency, protect against errors and omissions, attain security, and increase efficiency. You can reach her at (800) 896-4226, e-mail [email protected] , or visit www.gracebauer.com . Login or Register (for FREE) to gain access to thousands of other great articles. Need more ... to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content that you can ... prizes and awards. Money does not always motivate. Keep it friendly, not a war zone. Get them to come to work the next day. Recognize their accomplishments. Be flexible and allow time off for certain personal needs, medical visits, family day at school, etc. Advocate additional time off for fitness/exercise time beyond normal break times. Extend summer hours to all year. Allow CSRs to take ½ days off on Friday afternoons in summer (although time must be made up) . Owner is ...

...lders. There is just too much to do and the world doesn’t stop. “Take a Rest,”... Listen to feedback. Reward outstanding performance. Monthly birthda...

...s. Some examples are accountants' Errors & Omissions (E&O) Liability, Tax Preparers' E&O, and programs for public libraries, ambulance companies, homes and services for the aging, auto repairs, ...es, sales are of paramount importance, and rewards are tied directly to premiu...