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... , since most Commercial clients have their calls screened and mail prioritized. You want your messages to be at the top of the pile. Train your CSRs and support people to maintain the same rapport with client staff people. Send birthday cards, business anniversary cards, flowers for new location openings, and so on. Disseminate customer surveys and questionnaires asking clients to rate your services. Follow up when anything negative is mentioned. Find out what prompted the negative comment, and correct it as quickly as possible. After a period of ... x No Thanks Loading.. x No Thanks Loading.. x No Thanks Loading.. x No Thanks Loading.. CompleteMarkets 1 2 3 4 5 Rating history (0 Reviews - 0 of 5.0) Shows who have rated the content, and the rating score. Write your review here. (Required) Please consider the following: 1. Would you recommend this company? 2. What about this company do you like/dislike? 3. Why did you choose this rating? Submit This Anonymously Submit Cancel Contact Us contact_phone Click ... an engineering audit by the carrier, to save the client some anxious moments regarding compliance. Who knows, you might even write some new coverage as a result of the visit! 7. Let clients know about new developments that may affect their operations. Many current events affect the insurance industry. To name just one, the prospect of universal government health care has a huge impact on the financial well-being of a business. Insurance trade papers and magazines, carrier communications, and various journals are writing about it. Send copies of ...

...ards, business anniversary cards, flowers for new location openings, and so o... which is why the client bought the insurance in the first place! The loss is ...