https://completemarkets.com/Article/article-post/892/How-To-Keep-Your-Sales-From-Running-Out-Of-Gas/
...on to do business with you.
Kraft Foods’ free recipe app, “iFood,” for the iPhone illustrates this “pul...our years later, a principal of the insurance firm called to arrange a meeting...
https://completemarkets.com/Article/article-post/2566/Overcoming-Short-Term-Thinking-Developing-a-Pipeline-Mentality/
...nt opens in near-saturated Chinese food market and captures customers with an ...kitchen where customers can watch the food being prepared, and a dining atmosp...
https://completemarkets.com/Article/article-post/475/Attracting-And-Retaining-Employees-In-A-Competitive-World/
...ards, such as providing breakfast foods or fruit in the kitchen or free soft ...elp prevent costly hiring mistakes. Insurance tests can identify an individua...
https://completemarkets.com/Article/article-post/904/Avoiding-The-Dangers-It%E2%80%99S-No-Time-To-Trip/
...ed the way some of them handle the food, with bread and tomatoes stuffed in th...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/904/Avoiding-The-Dangers-It%E2%80%99S-No-Time-To-Trip/
... rejecting it. They maintain that they want to interact with their customers, particularly in the check out line. Really? Haven't they noticed that many cashiers are texting, talking to other employees, and yawning? Haven't they noticed the way some of them handle the food, with bread and tomatoes stuffed in the bottom of a bag? Why not give customers a choice? All too often, righteous responses by companies are purely self-serving. In this case, it might be the technology cost that's the issue, not "personal ... missing. A highly regarded insurance company sends out e-mail messages with grammar and spelling mistakes. Minor matters? Perhaps. However, they fuel the way we perceive companies. Don't kid yourself. Just as more customers are embracing self-check out at supermarkets, other operators are rejecting it. They maintain that they want to interact with their customers, particularly in the check out line. Really? Haven't they noticed that many cashiers are texting, talking to other employees, and yawning? Haven't they noticed the way some of them handle the ... specified date. There was one problem: they neglected to include the contact information. What does that say about the company? A well-meaning company has a Web site promoting its annual clothing drive. Unfortunately, the dates of the drive were missing. A highly regarded insurance company sends out e-mail messages with grammar and spelling mistakes. Minor matters? Perhaps. However, they fuel the way we perceive companies. Don't kid yourself. Just as more customers are embracing self-check out at supermarkets, other operators are rejecting it. They maintain ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/475/Attracting-And-Retaining-Employees-In-A-Competitive-World/
... Examine your agency's strengths and determine if employees have benefits to sell. Employees are looking for growing, successful companies that provide a friendly environment where they can participate in decision-making and be part of a team. Some agencies have found creative rewards, such as providing breakfast foods or fruit in the kitchen or free soft drinks, instead of just coffee and tea. Others designate employee committees to plan social functions, or they take the office on trips when agency goals are achieved. The key is to have a positive work environment where ... for CSRs, use these assessment tests for various agency employees. Even with good screening, employees will turn down offers. In some cases, their compensation expectations might be beyond what's realistic or they might just be testing the marketplace. But in other cases, they reject the offer because the agency made a poor impression on the employee. Agencies known for their ability to attract and hire good employees go to great lengths to maintain an upbeat, positive relationship with all applicants, even those that they don't hire. They treat applicants ... matter where I travel, I hear this lament from agency owners and managers. In some parts of the country, the competition for good talent has fueled price wars for good service people. Although many segments of the economy have a surplus of qualified people, the insurance industry has a shortage. To win this battle, agencies must rethink their strategies to recruit, motivate, and retain committed employees effectively. Today's high-performing employees are looking for more than compensation packages and benefits. Examine your agency's strengths and determine if employees have benefits ...