https://completemarkets.com/Article/article-post/1179/CAREER-DEVELOPMENT-AGENCY-TRAINING-AND-DEVELOPMENT/
... x No Thanks Loading.. Career Development - Agency Training And Development 4/30/2013 by CompleteMarkets Editor This content has not been rated yet. CAREER DEVELOPMENT - AGENCY TRAINING AND DEVELOPMENT What career development guidelines would you suggest for a young person entering the industry, and what steps would you recommend to an agency for implementing these guidelines? ' Jane Gardner Bowers Schumann & Welch Washington, New Jersey Career-pathing' used to mean moving from position to higher position or from job to higher-paying job, with the eventual goal of breaking into management (climbing the ladder of success) . But in many organizations today, career-pathing has been redefined in the framework of a newer, more flattened organizational design, one that cuts out the middle manager. The emphasis in this new design is on cross-functionality. Rather than working upwards through a hierarchy, employees concentrate on acquiring new skills. Through the process of skills acquisition and cross-functionality, the goal of career-pathing becomes the development of highly expert independent teams which see the business process through from start to finish. In other words, the team finds, sells, and services prospects. Associates are thus empowered to help determine their mission and to get to the real job of meeting client needs; former supervisors act as facilitators (support), not as directors (bosses) . At Bowers, Schumann & Welch, we've formed units called self-directed business teams, ' under the direction of a general manager. In this organizational design, producers, customer service reps, and telemarketers work together toward common goals in specific target markets and share in the profits of ...