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...rily make them a professional. Hairdressers and manicurists are licensed by th...

... agency owners feel that their CSRs are professionals. The state requires them to have a license to sell insurance, while some hold other certifications such as ACSR, CISR, CPSR, or CIC. Since they're professionals, you might consider them to be exempt employees and thus not entitled to overtime pay. Wrong! Just because an employee is licensed by the state doesn't necessarily make them a professional. Hairdressers and manicurists are licensed by the state, yet you wouldn't think about not paying them overtime if they were your employees. The fact that you pay salaries instead of an hourly wage doesn't create a situation in which employees are exempt from overtime. The Fair Labor Standards Act (FLSA) sets minimum wage, overtime pay, record keeping, and child labor standards for non-exempt employees. This article ... Management Resources & Links Categories Popular Recent All Back Are Csrs Exempt' Employees?4/30/2013 10:36:58 PM by CompleteMarkets Editor , IIABA Virtual University Faculty IIABA Virtual University Faculty This content has not been rated yet. ARE CSRS ‘EXEMPT' EMPLOYEES? by Judi Newman and the IIABA Virtual Faculty Is the customer service representative (CSR) position in an insurance agency considered exempt' or nonexempt' under the Fair Labor Standards Act (FLSA)? In this document, several faculty members provide an opinion, together with an article by Judi Newman on related overtime issues. Within the insurance agency industry, is the customer service representative position considered to be ‘exempt' or ‘nonexempt' under FLSA? There's lots of confusing information about ...