Search CompleteMarkets

... the following: 1. Would you recommend this company? 2. What about this company do you like/dislike? 3. Why did you choose this rating? Submit This Anonymously Submit Cancel Contact Us contact_phone Click to call Unfollow First name: Last name: Email: Are you sure you want to deactivate your CompleteMarkets Company Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Agencies Are Getting Help These Days!4/30/2013 12:00:00 AM by CompleteMarkets Editor , Grace Bauer This content has not been rated yet. Every agency I talk to these days wants help. How can we be better? ' How can we stay in touch with the client? ' How can we maintain accounts? ' How can we write more business? ' You might be wondering, How can I get help? ' There are plenty of resources! Local, state, and national insurance associations are willing to help with any issue. Automation vendors have lots of programs and are developing more to make insurance agencies successful. Insurance companies, too, are a great resource. And consulting groups are here to stay. I talk to at least 30 agency staff each day ...

... x No Thanks Loading.. Agencies Are Getting Help These Days!4/30/2013 by CompleteMarkets Editor , Grace Bauer This content has not been rated yet. Every agency I talk to these days wants help. How can we be better? ' How can we stay in touch with the client? ' How can we maintain accounts? ' How can we write more business? ' You might be wondering, How can I get help? ' There are plenty of resources! Local, state, and national insurance associations are willing to help with any issue. Automation vendors have lots of programs and are developing more to make insurance agencies successful. Insurance companies, too, are a great resource. And consulting groups are here to stay. I talk to at least 30 agency staff each day, and a day doesn't go by that I don't hear how a consulting group has helped some agency. Agencies are making sure they'll be here for a long time. LOCAL, STATE, AND NATIONAL INSURANCE ASSOCIATIONS Whether at the local, state, or national level, insurance associations are wonderful. Don't be afraid to call them - they're there for you. If an association doesn't have the answer, they'll get it for you. Often associations already have what you need, such as education, errors and omission coverage, and marketing programs. Ask them! I'm not a member of any insurance association, but, whenever I call, someone is always willing to help me. Call them if you have any question! AUTOMATION VENDORS At times just thinking about agency management systems ...

... following: 1. Would you recommend this company? 2. What about this company do you like/dislike? 3. Why did you choose this rating? Submit This Anonymously Submit Cancel Contact Us contact_phone Click to call Unfollow First name: Last name: Email: Are you sure you want to deactivate your CompleteMarkets Company Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Consumer Online Access: Help Your Customers Help You 4/30/2013 10:43:12 PM by CompleteMarkets Editor , Rick Morgan This content has not been rated yet. CONSUMER ONLINE ACCESS: HELP YOUR CUSTOMERS HELP YOU by Rick Morgan Technology has had a profound impact on our everyday activities — from fueling our vehicles to preparing our food — to such a pervasive degree that we often don't even notice it's there. This document by Rick Morgan examines how you can employ technology in your business to increase productivity, and your bottom line. People used to get into elevators and give the floor number to an attendant. He'd close the outer and inner doors, and pull a lever to take you to your floor. There was a time when you couldn't telephone anyone yourself. You'd pick up the phone and ...

... x No Thanks Loading.. Consider Outside Help Today!4/30/2013 by CompleteMarkets Editor , Grace Bauer This content has not been rated yet. An outside facilitator can help you to run processes much quicker. They can also warn agency principals of possible errors and omissions exposures. In this document, Grace Bauer tells you how to work effectively with a facilitator. Over the past month, I've begun overseeing weekly agency procedural review meetings as a facilitator. Agency principals had been telling me that their office managers were just too busy to prepare and oversee these meetings. They wanted to save management time and see if I could oversee everything. GET IT DONE NOW What a difference. What used to be a six-month or one-year project of developing procedures now takes three to four months. Organizing the process eliminates delays and keeps things on track. Involving an outside person helps things get done now. Agencies, like most people, tend to delay meetings and assignments when staff comes to them with problems: "Let's just cancel this week and plan for next week." Believe me, canceling one week's meetings makes it all too easy to cancel lots of others — and that's exactly what happens. Consider outside help today on a project if you just know it might not get done. KEEP PRINCIPALS INFORMED If you need to take a good look at every procedure inside you agency, consider outside help today. Do not leave it to office management or another individual to conquer this task. After my experience, I doubt that the review would be performed efficiently. During a recent ...

... x No Thanks Loading.. Ecommerce Chargebacks - Effective Tips That Can Help You Reduce Them Drastically 10/22/2021 by CompleteMarkets Editor This content has not been rated yet. Ecommerce is like a chargeback minefield. When you present a card for payment, and the swipe machine shows a message, card-not-presented, there arises an opportunity of fraud. It gives birth to too many disputes and a situation of deliberate scam. The merchants and shopkeepers can face the consequences of losing revenue from too many chargebacks. You must know how to minimize the chargeback numbers. This article will prove to be a guide to chargebacks for merchants facing this fraud. Effective Ways to Stop eCommerce Chargebacks By following some of the practices, you can make your customers happy, and at the same time, cut the number of chargebacks. Customer Service - A poor customer service is one of the reasons for increased chargeback numbers. Answering the customers' queries and making them understand their purchases will help in decreasing the chargeback. An easy refund policy will surely help your business. Prevention of Fraud - A chargeback fraud is a problem for both the cardholder and the merchant. As a merchant, you should give attention to defending against chargebacks. Representment - Take the matter to representment if you believe that the chargeback is a fraud. It will help you recover some lost revenue. You must be sure that you have the evidence supporting your claim. The eCommerce merchants are much exposed to the danger of facing chargebacks issues. Let us now discuss some basic preventive measures to overcome online payment chargebacks. What is an ...

... x No Thanks Loading.. Consumer Online Access: Help Your Customers Help You 4/30/2013 by CompleteMarkets Editor , Rick Morgan This content has not been rated yet. CONSUMER ONLINE ACCESS: HELP YOUR CUSTOMERS HELP YOU by Rick Morgan Technology has had a profound impact on our everyday activities — from fueling our vehicles to preparing our food — to such a pervasive degree that we often don't even notice it's there. This document by Rick Morgan examines how you can employ technology in your business to increase productivity, and your bottom line. People used to get into elevators and give the floor number to an attendant. He'd close the outer and inner doors, and pull a lever to take you to your floor. There was a time when you couldn't telephone anyone yourself. You'd pick up the phone and give the number to the operator, who would dial for you. We used to endorse a check and push it under the glass to the teller. God forbid you should show up after hours — sorry, mister, we're closed. Remember when searching for reference materials used to be a librarian's job? Now we use the Internet. And when we're lost in the car, a computerized voice helps. People are even scanning and bagging their own groceries. What's changed? It's all about convenience, control — and technology. Technology has made it convenient for us to do these things ourselves. We also like to be in control. You know something's done right if you do it yourself. Not that we all rush to use new technologies. For example, people ...

... x No Thanks Loading.. 10 Tips To Help You Become A Better Manager 4/30/2013 by CompleteMarkets Editor , Jack Fries 1 Verified Reviews - 5 of 5.0 1 2 3 4 5 Whether you're running a mega-agency or a boutique, following these proven management guidelines makes sense. Learn what motivates each of your employees Use this information to help manage their performance. Although status, power, or additional authority might motivate some people, others might be more excited by the opportunity for tapping into their flair for creative, job-related activities or more face-to-face contact with customers. Rewarding good employees with assignment that speak to their unique motivations, interest and long-range career goals can help you retain them. Work actively on improving your communication skills Rather than thinking about what you want to say, think about what you want people to hear. You might need to alter your message Depending on your audience, Your customer service reps will probably respond better to your message if you talk in terms that relate directly to them, rather than speaking to them as you would to the executive management team. Of course, listening plays a key role in communication. Ask for input and listen to what you hear. Encouraging people to share their new ideas and concerns will help keep the lines of communication open. Play to your employees' strengths Know what their talents are and allow them to participate in projects and activities where they get to use them. When people are able to do what comes naturally to them, they are more successful as well as more satisfied. Use the Gentle Nudge' approach ...

... : 1. Would you recommend this company? 2. What about this company do you like/dislike? 3. Why did you choose this rating? Submit This Anonymously Submit Cancel Contact Us contact_phone Click to call Unfollow First name: Last name: Email: Are you sure you want to deactivate your CompleteMarkets Company Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Being Assumptive With Referrals Can Help Or Hurt!4/30/2013 12:00:00 AM by CompleteMarkets Editor , bill cates This content has not been rated yet. There are times when being assumptive in the sales and referral process can help you help your clients. there are also times when this approach impede your efforts or hurt your efforts to build trust. For instance, you know that in the VIPS Method™ to Asking for Referrals, I strongly advise you not to assume that the client is ready, willing, and able to give you referrals just because you ask. The "P " in the VIPS Method™ acronym = Gain Permission to Brainstorm. You need to soften your request so you get buy-in from your client. Being assumptive in this situation can hurt your efforts by making your ...

... ) Please consider the following: 1. Would you recommend this company? 2. What about this company do you like/dislike? 3. Why did you choose this rating? Submit This Anonymously Submit Cancel Contact Us contact_phone Click to call Unfollow First name: Last name: Email: Are you sure you want to deactivate your CompleteMarkets Company Profile Deactivate Cancel Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Help! We'Ve Lost Our Hard Drive!4/30/2013 10:42:47 PM by CompleteMarkets Editor , Jeane Massey This content has not been rated yet. HELP! WE'VE LOST OUR HARD DRIVE! by Jeane Massey May 11th was a typical busy Monday in our office. Our 20 staff members were using our system constantly throughout the morning; at noon we did our normal mid-day floppy disk backup of the Pioneer III accounting files. (I always breathe a sigh of relief after completing a backup because I know that, as of that moment, our work is safe.) As our staff members returned from lunch, they once again put the system to extensive use. The day ended at 5:30 p.m., and I entered the command for the streaming tape ...

... x No Thanks Loading.. Paul T. Murphy Insurance: With A Little Help From His Friends 4/30/2013 by CompleteMarkets Editor , Dennis Pillsbury This content has not been rated yet. PAUL T. MURPHY INSURANCE: WITH A LITTLE HELP FROM HIS FRIENDS By Dennis H. Pillsbury When Paul Murphy graduated from college in 1988, he started selling Life insurance, but quickly moved to Property/Casualty, which was a better fit to his personality. He established Paul T. Murphy Insurance Agency, Inc., in his home town of Malden, Massachusetts, a suburban town four miles north of Boston. Most of his business came from Personal Lines in a state that, at the time, was notorious for having the highest Auto insurance rates in the country. (In some years, New Jersey competed successfully for that honor.) The state set rates and company representation. An agent needed to learn 12 coverages and there was no concern about discounts. There really weren't any. You could combine the coverage with Homeowners and a Personal Umbrella, and the insurance company would say, Thank you very much' and add, No, there's no break on the auto insurance. It was pretty easy back then, ' Paul admits. Everything was set in stone. However, change was coming. The state of Massachusetts reformed the Auto insurance system and, proving that it had a sense of humor, introduced competitive Auto insurance on April Fool's Day 2008. As deadline approached, some fearful souls were hoping that the state would greet this day with a laugh and an announcement ...