https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2141/E-O-IN-COMMERCIAL-AUTO/
... ? Are operations periodic or seasonal, resulting in the lay-up of any vehicles for 30 consecutive days or more? Are any automobiles equipped with cellular telephones, two-way radios, citizens band radios, or similar devices? How many automobiles are parked in one location overnight? Does the applicant lease/rent vehicles to others with operators? What is the maximum/average radius of operation? Is there a hired/non-owned exposure? The symbol on the policy indicates what vehicles the coverage includes. The applicable symbols (expressed in numbers), range from "1 " to "9 ," with symbol "1 " being the broadest. This provides coverage for any auto. Thus, if your customer were to lease a vehicle for a particular job, symbol "1 " would provide coverage. ... Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back E&O In Commercial Auto 4/30/2013 10:44:08 PM by CompleteMarkets Editor , Curtis Pearsall This content has not been rated yet. E&O IN COMMERCIAL AUTO by Curtis Pearsall In virtually every Commercial Lines agency, there's a good chance that most of your accounts have a Commercial Auto exposure and that you write this coverage for them. The type of risk determines the Auto exposure and, ...
https://completemarkets.com/Article/article-post/2141/E-O-IN-COMMERCIAL-AUTO/
...dius of operation? Is there a hired/non-owned exposure? The symbol on ...8220;7” (specifically described autos) with the agent’s approval. ...
https://completemarkets.com/Article/article-post/979/PERSONNEL-AND-COMPENSATION-DILEMMA/
... larger starting salaries. How does the average independent agency or insurance company compete with such immediate riches and the opportunity for even greater rewards in the future? Unfortunately, the diminishing pool of viable candidates has come at a time when the independent agency system needs intelligent, energetic, automation-savvy people. In some parts of the country, agencies are so desperate for customer service representatives (CSRs) that they're hiring anyone who's breathing. Producers are brought in even though they score poorly on sales aptitude tests or have already failed at several other agencies. Desperation will often cloud good business judgment, leading to bad hires. An empty desk is better than an employee who pulls down the rest of your staff, adversely affecting sales and productivity. FINDING GOOD CANDIDATES At this point, it's probably better to forget ... the $720,000 in producer-related commissions at 37% . This is the overall level that the agency can afford to pay producers. Generally, the range will be from 27% in agencies with heavy sales support services to 40% in agencies with only the basics. Note that if there's a change in the amount of house business, the targeted profit, expenses, or reimbursed travel, auto, or entertainment expenses, this percentage can be significantly different. Note also that with the exception of the amount allocated to management payroll, the agency principals' compensation has been included in this sales compensation calculation. In most urban agencies and even in many rural firms, the principals have decided to provide greater rewards for selling new business than for maintaining an existing book. Rather than pay 30 ...
https://completemarkets.com/Article/article-post/2211/PAUL-T-MURPHY-INSURANCE-WITH-A-LITTLE-HELP-FROM-HIS-FRIENDS/
... out that it wasn't bragging. It was telling our story. We do offer great service. We do go the extra mile for our clients. To do this, we needed to have someone on staff who would make certain that our story went out to clients and potential clients through all the social media available to us. Tim came through again, ' Paul continues. He recommended that we hire a blogger who was young and understood social networking. We knew a bright, young talent, William Bernardinelli, or Billy the Blogger' as we call him. He is the son of one of my best friends and had worked here part time in the summer and after school. Now he's with us full time and is responsible for keeping our message out in front of the public. ... started selling Life insurance, but quickly moved to Property/Casualty, which was a better fit to his personality. He established Paul T. Murphy Insurance Agency, Inc., in his home town of Malden, Massachusetts, a suburban town four miles north of Boston. Most of his business came from Personal Lines in a state that, at the time, was notorious for having the highest Auto insurance rates in the country. (In some years, New Jersey competed successfully for that honor.) The state set rates and company representation. An agent needed to learn 12 coverages and there was no concern about discounts. There really weren't any. You could combine the coverage with Homeowners and a Personal Umbrella, and the insurance company would say, Thank you very much' and add ...
https://completemarkets.com/Article/article-post/2574/Sample-Presentation-Package/
... million per Accident
Includes Hired and Non-owned Auto Liability Coverage...
RECOMMENDED OPTIONAL COVERAGES
HIRED AUTO PHYSICAL DAMAGE
...
https://completemarkets.com/Article/article-post/1717/ESTABLISHING-A-TELEMARKETING-DEPARTMENT/
... x No Thanks Loading.. Establishing A Telemarketing Department 4/30/2013 by CompleteMarkets Editor This content has not been rated yet. &# 160 ESTABLISHING A TELEMARKETING DEPARTMENT You need to make two more decisions once you have definitely decided to set up a telemarketing unit within your agency. The first is whether your system will be automated or manual. The second is the number of telemarketers you will hire. Automated or manual? This decision will greatly affect your budgeting, hiring, training, and monitoring efforts. Currently there are several software systems on the market designed to automate your telemarketing system. The software performs many functions for your telemarketers. The simpler systems store prospecting information; more complex ones may track every telephone call from the first dial to the sale. You can monitor how many ... device that dials either pre-programmed or randomly selected numbers (within a certain area) . The machine plays a pre-recorded message asking for an X-date or appointment, then allows time for the prospect to leave a message. Although this may seem too high-tech without any high-touch, these systems have worked for agents. One IMMS member agent had to disconnect such a machine after a few weeks because he had more Auto X-dates than his staff could handle. But most agents will choose the more conventional approach and hire people to do the agency's telemarketing. Here's a method for calculating how many people you'll need: 1. Determine the size of your marketplace. For example, say you want to contact 20,000 clients or prospects. 2. Now, figure there are 260 working days in the year, ...
https://completemarkets.com/Article/article-post/620/The-Facts-Of-Life-About-Personal-Lines-And-Having-A-Well-Trained-Staff/
...urance agency staffs. We've always hired for presumed insurance knowledge-rare...
https://completemarkets.com/Article/article-post/1473/PRODUCER-CONTRACTS/
...ONTRACTS Before new employees are hired into the agency, some sort of underst...
https://completemarkets.com/Article/article-post/732/Commercial-Lines-Insurance-Checklist/
...
Leased or Hired Autos
...
https://completemarkets.com/Article/article-post/1849/REACHING-OUT-TO-SELL-SOMEONE/
... percent of the business is sold over the phone. As Northside's experience indicates, telemarketing can work whether the agency is big or small. Size only dictates how the telemarketing operation will be structured, such as whether it's full-time or computerized. The first decision is who will actually implement the telemarketing program. Jackson, the marketing consultant, suggests that the most cost-efficient way to break into telemarketing is by hiring an outside firm rather than trying to hire, train and operate a new operation internally. His advice to agents is to calculate how many leads you need each week so producers can follow up. Then put a program in place to ensure follow-up so leads aren't wasted, ' Jackson says. Agents can hire local telemarketing firms that work for any kind of business or firms that specialize in lead ... for insurance agents. Tel-America Telemarketing of Franklin Square, New York, will do telephone prospecting for agents, typically for a six-week period, for an hourly charge of $30 to $34. Sidney Communications of Pittsburgh can be retained for a lead-generation program at a hourly charge of $26 to $38. Additional sources for telemarketing assistance are certain insurance carriers. For example, State Auto Cos. offers telemarketing training to independent agents who sells its products. Crum & Forster sells a direct mail program designed for telemarketing by insurance agents called Xdate Xpress. Once an agent selects a target market, Crum & Forster will send out letter to prospects telling about the firm and to expect a telephone call from the agent shortly. The company charges up to $875 for 1,000 names and letters ...