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... the probability of a lawsuit in the first place and to mitigate the ensuing financial damage if a subpoena does get served. INSURANCE AGENCY ERRORS & OMISSIONS Despite the recent strides made in improving automated support in the industry, the selling and servicing of insurance policies through the independent agency system is by and large still dominated by manual intervention. As a result, the number of mistakes that are made at every level of the policy issuance and claims handling process are simply mind boggling. Willis Corroon, one of the country's largest professional insurance ... and equally applied as well-something that many insurance agencies have yet to address. An agency hiring a male underwriter will often bring him in as a marketing manager, commercial lines manager, or producer with compensation at least $10,000 a year more than they would pay a female underwriter with equal experience who is only being considered for a CSR position. Or a male applicant with an accounting degree will often be hired as a controller at $35,000 a year while a female with the same education will be considered to ... confirmation should then be made a permanent part of the employee's personnel file. The following is a general outline of what is commonly included in an insurance agency personnel manual: A. Agency History and Management Philosophy B. General Business and Employee Conduct, including use of telephone and attitude towards clients and fellow employees C. Confirmation of the Confidentiality of the Clients' Affairs and the Agency's Proprietary Materials D. Employment and Hiring Policies E. Job Descriptions with qualifications for the position F. Attendance Requirements, including rules for leaves of absence ...

... insurance policies through the independent agency system is by and large stil...t on the morale of the other employees and the overall productivity of the agency, and yet the owners feel that they canno...

... . Additionally, it will help reduce the damage that is often done to the productivity and sales activity of the agency operation when a major owner is involved in a long legal battle. The late Carol Hammes, principal of the Middleton Group, was one of the Independent Agency System’s most widely respected management consultants. She will be sorely missed. Reproduced, with permission, from The Middleton Letter. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to ... labor law attorneys today. And whereas executives and mangers used to be the only employees involved, many of these actions are now filed by nonmanagement personnel. The study also showed that the number of cases filed increased during periods of unemployment and that the level of back pay awards was higher when the economy was weak. It is expected that in this current recession the number of lawsuits will continue to increase and that the awards for lost wages will go much higher. Besides winning back pay and recompense for lost benefits, dismissed employees ... you stand a much better chance of averting unpleasant situations. Employee handbooks are the best place to outline agency policies and procedures regarding employment issues. Most of these manuals will cover the following areas: Agency History and Objectives; General Business and Employee Conduct (use of telephone, attitude towards clients and fellow employees, etc.); Employment/Hiring Policies; Job Descriptions; Attendance Requirements (including rules for leaves of absence, jury duty); Salary Administration and Employee Benefits (including holidays and vacations); Performance Requirements; ...

...Middleton Group, was one of the Independent Agency System’s most wid...

...in section l(e) as they have no independent value and are assigned hereunder o... Accounts or the ability of the Seller and/or Stockholder to perform the trans...