https://completemarkets.com/Article/article-post/985/ERRORS-AND-OMISSIONS-CONSIDERATIONS/
...n go unshod' could apply to many insurance agencies today. Thousands of agents don’t carry any E&O insurance at all, and many more might not hav...dures that will treat customers fairly and respect their intelligence and decision-making capabilities. Keep them informed of good news and bad in a timely manner. And meet their needs with courtesy and professionalism. A satisfied insure...
https://completemarkets.com/Article/article-post/1849/REACHING-OUT-TO-SELL-SOMEONE/
... He turned to telemarketing, the insurance industry's-and everyone else's-vers...urnal, lives in Knoxville with her husband. She gathered all the information f...
https://completemarkets.com/Article/article-post/989/Agents-Responsibility-For-Company-Insolvency/
...0 years ago courts did not treat insurance agents as professionals and as a re...e of major and immediate concern for agents during the next several years.
...
https://completemarkets.com/Article/article-post/2156/E-O-LEGAL-ACTIONS-THE-AGENCY-NEMESIS/
... CPIA This article addresses an insurance agency's the most common practices ...nt is that it should exist. Innovation and creativity have no place in the she...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1601/PRIMER-ON-INSURER-AGENCY-RELATIONSHIPS/
... thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Primer On Insurer/Agency Relationships 4/30/2013 10:40:04 PM by CompleteMarkets Editor This content has not been rated yet. PRIMER ON INSURER/AGENCY RELATIONSHIPS The following illustrates some of the common practices that many Life/Health carriers follow, why such ... . One employee's widow completed the claim papers and, in error, indicated that her husband had been a part-time employee. The error was not detected by the employer's personnel staff, who forwarded the form to the carrier. The carrier's claim examiner contacted the employer-not the agent. He wanted payroll records and other data to support everyone's statements that the late employee was in fact full-time, since part-time employees were not covered by the plan. The employer's president wrote a firm, succinct letter to the carrier: A.B. was employed here ... 30 years, all of them full-time. He was our vice-president. He had no other job. His widow, under stress, made a simple mistake in completing the form, and we did not catch it. This is a relatively small claim which should not be delayed any longer. Kindly process it without further delay. The letter didn't work. Each side-carrier vs. employer-became adamant. The carrier demanded payroll records, and the president refused to display them. When the agent spoke to the carrier's claims handler, the conversation went ...
https://completemarkets.com/Article/article-post/807/The-Hold-Harmless-Or-Indemnification-Clause/
...lace undue hardship on them. Yet insurance agents themselves may be in the gri... recognizing the concerns of the other and with cooperative rather than advers...
https://completemarkets.com/Article/article-post/1452/PROCEDURES-IN-AN-AGENCY/
...hrough failure to renew expiring insurance (whether insured is contacted or no...g to an insured that you do not understand. Promise anything that yo...
https://completemarkets.com/Article/article-post/227/Emerging-E-O-Loss-Exposures/
...usiness, and changes in existing insurance products, insurance agents need to be more diligent tha...iligence can help reduce the frequency and severity of E&O claims as well ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1589/DEMAND-CAREFUL-POLICY-REVIEW/
... and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Demand Careful Policy Review 4/30/2013 10:40:04 PM by CompleteMarkets Editor This content has not been rated yet. DEMAND CAREFUL POLICY REVIEW Because insurance policies are legal documents, some risk managers might assume that they've been subject to meticulous examination by the insurer and the broker before being delivered. A careful review of the policy by the drafters and by the broker or agent should guarantee that the policy fully expresses ... intentions of the insurer and the expectations of the insured and that it uses proper grammar and punctuation. After all, these documents are often interpreted by the courts, where subtle nuances of word choice, punctuation, and grammar may make the difference between a covered claim and an uninsured loss. Unfortunately, the level of quality control of even the most prestigious of agents, brokers and insurers is sometimes low. Poor English is often the rule, and the readability of some policies can be described as tortuous. One judge reviewing a ... of named insured or additional insureds Property descriptions, locations, limits of liability, and deductibles incorrectly scheduled or outdated Missing endorsements Unexpected endorsements Too frequently policies are delivered with such obvious omissions, abominable punctuation, and flagrant typographical errors that one might question whether the document was ever read, let alone reviewed. Especially disturbing is the practice of some insurers who borrow' wording from a competitor's policy form that's replete with errors! The borrowing problem is most acute with manuscript and heavily endorsed policies ...
https://completemarkets.com/Article/article-post/1601/PRIMER-ON-INSURER-AGENCY-RELATIONSHIPS/
... One of the criteria for Life insurance companies with which you work must ...