https://completemarkets.com/Article/article-post/1026/TERRORISM-COPING-WITH-CATASTROPHE/
...’t in a position to thwart a major terrorist assault. Nevertheless, all ...by groups of managers on commercial airlines has never been recommended. Now t...
https://completemarkets.com/Article/article-post/2411/Turning-Complaints-Into-Gold-Mines/
...Client Contact
Studies show that a majority of clients do not complain. Consid...
https://completemarkets.com/Article/article-post/1707/INSURANCE-DISTRIBUTION-TRENDS-AND-THE-EFFECTS-OF-CHANGE/
...nies to determine their own path. MAJOR TRENDS OUTSIDE THE INSURANCE INDUSTRY...
https://completemarkets.com/Article/article-post/997/FINANCIAL-MANAGEMENT-IN-AN-UNCERTAIN-MARKETPLACE/
...e than writing P/C Lines. Another major difference is in the recommended exec...ard financial reports produced by the major computer systems. Some items might...
https://completemarkets.com/Article/article-post/262/Poor-Company-Service-The-Antidote/
...iscomfort now could help prevent a major illness or even death.
Company employ...
https://completemarkets.com/Article/article-post/366/Defeating-Customer-Loyalty/
...nsaction. He told me it would be a major inconvenience to accommodate me at th...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1707/INSURANCE-DISTRIBUTION-TRENDS-AND-THE-EFFECTS-OF-CHANGE/
... pharmaceutical companies dealt with their distributors (Merck buying Medco and Baxter acquiring Hospital Supply Corp.) . Not all the observations, conclusions, and recommendations found in this report will be applicable to all independent insurance agents. Each one will have to analyze their own context and drivers of change and attempt to use lessons learned from other industries and other independent insurance agent companies to determine their own path. MAJOR TRENDS OUTSIDE THE INSURANCE INDUSTRY Embrace of technology. Regardless of the industry, suppliers and distributors alike are embracing the Internet and other advances in technology to propel their businesses to new levels. Those who adopted the Internet early on seem to love the new playing field, while latecomers are scrambling to catch up. Channel shifting. Financial pressures and consumer expectations are driving suppliers to distribute their lower-margin products ... distribution system further by selling directly to end users. The rapid growth of the Internet is clearly responsible for the unprecedented market cap of Charles Schwab in contrast to the largest securities brokerage firm, Merrill Lynch. Electronic trading, available 24 hours a day, seven days a week, is restructuring commission fee arrangements and transforming brokers from order takers into financial advisors and knowledge workers. Rapid deregulation of the airline industry in the late 1970s and early 1980s permanently reshaped the relationship between airlines and travel agents. Today travel agents are more focused on the end-user (corporate and consumer), and are becoming fee-based service providers. Furthermore, many are consolidating and becoming super-retailers to counterbalance the power of bigger airlines and global alliances. The exclusive franchise system that has served the automobile industry for generations is giving way ...