https://completemarkets.com/Article/article-post/985/ERRORS-AND-OMISSIONS-CONSIDERATIONS/
...als to make sure the employes are managed effectively. Most E&O claims result ...dures that will treat customers fairly and respect their intelligence and decision-making capabilities. Keep them informed of good news and bad in a timely manner. And meet their needs with courtesy and professionalism. A satisfied insure...
https://completemarkets.com/Article/article-post/109/Live-The-Care-In-Customer-Care/
Live The Care In Customer Care!
You probably have a clear idea of ...ey’ve brought to the agency.
Live the care in customer care today!
https://completemarkets.com/Article/article-post/1452/PROCEDURES-IN-AN-AGENCY/
...ONS: Check every item handled very carefully. Never assume that the item is co...g to an insured that you do not understand. Promise anything that yo...
https://completemarkets.com/Article/article-post/138/Keep-Control-Of-The-Agency-Under-Control/
... knowing that the agency is taking care of them. This contact is very importan...of sales calls, results, new business, and maintenance. Keep control of the ag...
https://completemarkets.com/Article/article-post/1589/DEMAND-CAREFUL-POLICY-REVIEW/
Demand Careful Policy Review
DEMAND CAREFUL POLICY REVIEW Because insurance po...rom Warren, McVeigh & Griffin for risk and insurance professionals.
https://completemarkets.com/Article/article-post/233/Agency-Automation-An-E-O-Resource/
... the computer system.
A well-managed agency acquires an agency that’s poo...ld work to adopt practices that reduce and diminish the frequency and severity of these risks.
https://completemarkets.com/Article/article-post/2156/E-O-LEGAL-ACTIONS-THE-AGENCY-NEMESIS/
... repairing 11 vehicles left in his care. Primary garage keepers was not in pla...nt is that it should exist. Innovation and creativity have no place in the she...
https://completemarkets.com/Article/article-post/2142/Is-Your-Web-Site-A-Potential-E-O-Headache/
... rule is to use the same degree of care you would for printed advertising.
...ick fixes. It takes strategic thinking and ongoing effort.”
Conclusion
Where i...
https://completemarkets.com/Article/article-post/696/Agency-Telephone-Procedures-Time-Management/
...the call special attention. Listen carefully and ease the situation if you can... Do you avoid industry jargon (slang) and use words clients can understand?
Do you thank your callers for holding?
Are you an interesting and enthusiastic person to talk to?
Would your supervisor and your co-workers agree with your ans...
https://completemarkets.com/Article/article-post/2064/MANAGING-THE-CLAIMS-HANDLING-PROCESS/
...portant that the function is well managed, proper follow-up occurs to guarante...t (707) 935-6565 . e-mail catherine@oakandassociates.com, or visit www.oakandassociates.com.