https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/156/Let%E2%80%99s-Take-A-Rest/
... in advance just to make sure they stay with us. We're pounding the pavement. We're developing our marketing plan, we're making employees accountable. We're setting yearly account review appointments. We're doing account rounding. The list seems to go on forever. Remember to take time out just for you – and check the "temperature" of your staff to make sure everything is okay in their world. Life is so short that we need to keep a positive attitude. Sometimes this is hard, but it's essential. Several years back I asked agents at a workshop what they were doing to keep their employees happy. Here (in no particular order) are a few of the ideas they offered: Let your people know they're doing a good job. Thank them! We have a massage therapist give 15-minute massages, about twice a year. We have flexible hours. Fifteen minute massages during stressful times (360 conversion, end of the year) . Flexibility in hours/days off (flex-time, four-day work week, off early to get kids off bus, etc.) . Buy ice cream or some special treat for all employees once a month. Vacation time. Luncheon, surprise treats (Dairy Queen), drawings for prizes. Allow CSRs to work a day or two per week from home Celebrate – Spring, Fall, Summer, Winter, special lunches, time off. Hand out the book, Who Moved My Cheese? to help deal with changes. Reward with Casual Dress-down Stickers. Offer Early Fridays, casual day on Friday. Recognize their ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/142/You-Can-Save-Time-And-Have-A-Life/
... keep this question process going, your staff will start thinking like you, and you will find fewer questions given to you. These are only a few ideas. There are plenty of others. Start thinking about how to save time now so you can enjoy your family and home life today. BREAK TIME How in the world can I take a break? ' you may be asking. There's just too much to do. You have no idea what my days are like! ' If you followed the measures just described, you'll have more time to take breaks throughout your day. So get out of the office during lunch. If you don't eat or don't want to go to a restaurant, take a walk, go home, take a drive, work out, even have a massage. Just make sure you aren't working. Of course, this is very difficult to do-at first. Start out slow. Maybe plan on doing this one day a week for one month. Then do it on two days every week. Before you know it, you'll feel comfortable taking a break. It will become part of your day, and your days will be less stressful. VACATIONS Are you one of those people who just has to call the office when on vacation? Or, worse, simply must bring work to do on vacation? Why in the world are you even taking one? We take so little time off, that when we do take it, it ought to be pure. Don't call the office. Don't take work home. Don't leave a number where ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1398/GETTING-CLIENTS-OR-PROSPECTS-BACK/
... . Jones, this is Barbara Smith, president of the ABC Insurance Agency. I know that our producer has been working with you on your insurance needs and that you've decided to place your business elsewhere. As the owner of this agency, I was hoping that you could take a moment to tell me why. Then listen to the objections and overcome them, if possible. One of three things will happen: You may get another appointment to save the sale. You can keep the door open for another shot at renewal. You can find out what went wrong and learn from it. Customers never cease to amaze salespeople. Many times simply introducing a new voice or face can make the sale. And, of course, every prospect likes to feel important and have his or her ego massaged. A call from the owner or the manager does just that. They feel important and recognized. What about the other type of follow-up-going after the prospects who used to be your customers? USAA Property and Casualty Insurance conducts an extensive and costly marketing campaign aimed at the ultimate niche market: customers who left them. Titled The Grass Isn't Always Greener, ' this marketing campaign sends letters and quotation-request forms to former customers. The letter begins with the question, Was the grass really greener? ' It affirms the customer's decision to change insurers as perhaps the best for them at the time-but the letter goes on to detail unique differences to USAA insurance and asks the customer to call or return the quote card. USAA has found ore in the veins of an old mine. Have you? ...
https://completemarkets.com/Article/article-post/2756/Insurance-for-Counselors-Therapists-Home-Healthcare-and-More/
...ieticians
Fitness Instructors
Massage Therapists
Opticians
Social Work...
https://completemarkets.com/Article/article-post/142/You-Can-Save-Time-And-Have-A-Life/
...ke a drive, work out, even have a massage. Just make sure you aren't working. ...
https://completemarkets.com/Article/article-post/586/The-10-Commandments-Of-Customer-Service/
...pist for anyone desiring a midday massage.
9. Be proud of your agency ? but ne...
https://completemarkets.com/Article/article-post/2021/HOW-TO-BUY-SELL-MERGE-PERPETUATE-AN-AGENCY-II/
...and sale agreement. Terms can be massaged to share the risk, thus lowering th...
https://completemarkets.com/Article/article-post/1398/GETTING-CLIENTS-OR-PROSPECTS-BACK/
...important and have his or her ego massaged. A call from the owner or the manag...
https://completemarkets.com/Article/article-post/1828/NICHE-MARKETING-ATTRACTING-ASSOCIATIONS-GOING-CAPTIVE/
... woods are full of people who can massage the numbers on a theoretical basis. ...
https://completemarkets.com/Article/article-post/589/The-Ten-Commandments-Of-Customer-Service/
...n a physical therapist for midday massages for those who wanted one.
IX. Be p...