https://completemarkets.com/Article/article-post/156/Let%E2%80%99s-Take-A-Rest/
...od job. Thank them!
We have a massage therapist give 15-minute massages, about twice a year.
We have flexible hours.
Fifteen minute massages during stressful times (360 convers...
https://completemarkets.com/Article/article-post/1398/GETTING-CLIENTS-OR-PROSPECTS-BACK/
...important and have his or her ego massaged. A call from the owner or the manag...
https://completemarkets.com/Article/article-post/1828/NICHE-MARKETING-ATTRACTING-ASSOCIATIONS-GOING-CAPTIVE/
... woods are full of people who can massage the numbers on a theoretical basis. ...
https://completemarkets.com/Article/article-post/589/The-Ten-Commandments-Of-Customer-Service/
...n a physical therapist for midday massages for those who wanted one.
IX. Be p...
https://completemarkets.com/Article/article-post/142/You-Can-Save-Time-And-Have-A-Life/
...ke a drive, work out, even have a massage. Just make sure you aren't working. ...
https://completemarkets.com/Article/article-post/854/11-Ways-To-Get-Your-Marketing-And-Sales-Strategies-To-Backfire/
... sales. For example, junk mail earned its name from companies dumping millions of pieces into the postal stream. Then came junk fax, which is creating immense resentment because it steals the recipient's toner and paper. Now there's junk E-mail-also called, in perhaps the most derisive term in Internet language, spamming. It's popular because it's quick and easy. The undeniable fact that junk E-mail is invasive doesn't deter those who send it. Unfortunately, unsolicited E-mail of quality and substance are received with the same resentment as the junk messages. The success of the Internet has created a lust that knows no bounds. However, many who are rushing to the Internet fail to understand what customers want. Instead of making sales, they may be making enemies. 2. Lying to customers. Call it misrepresentation, massaging the facts, or a scam, but it's all lying. The developer of a new but untested Web site asked vendors for advertising dollars. In his letter, he made the claim that they had proved their ability to deliver products to customers. Unfortunately, this simply wasn't true. How would he respond to a sophisticated advertising executive asking about hits and sales figures? It's easy to shrug our shoulders and say, What's a little hyperbole? Everyone does it. Perhaps. But they also get caught. One major manufacturer of fine office equipment made the claim that a piece of equipment had a desktop fax log. It didn't. Company claims and those made by salespeople are often exaggerated to the point where many customers don't believe much of what they are told. To allow this to happen ...
https://completemarkets.com/Article/article-post/144/Slow-Down-%E2%80%94-Enjoy-Life-Today/
...edule that bubble bath. Have that massage you’ve been talking about forever. D...
https://completemarkets.com/Article/article-post/586/The-10-Commandments-Of-Customer-Service/
...pist for anyone desiring a midday massage.
9. Be proud of your agency ? but ne...
https://completemarkets.com/Article/article-post/2021/HOW-TO-BUY-SELL-MERGE-PERPETUATE-AN-AGENCY-II/
...and sale agreement. Terms can be massaged to share the risk, thus lowering th...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/586/The-10-Commandments-Of-Customer-Service/
... why should you be stuck in their career? Your only mistake was to hire them with that type of attitude. Although "career adjustment" might be a negative term, some employees who have left by that route have eventually thanked the agency owner for the crisis that moved them from a job they hated to another that they enjoyed. Other employees need some motivational efforts, including a break from the routine every once in a while (i.e. "Surprise, you have tomorrow off!"), contests that put some fun back into work, and department or agency-wide events once a month that relieve tension and give employees something in which to look forward (picnics, pot-luck lunches, speakers, etc.) . One agency even brought in a physical therapist for anyone desiring a midday massage. 9. Be proud of your agency ? but never satisfied. This ties in with Commandment # 5 (Continuous Improvement), but refers primarily to your attitude toward yourself, your staff, the agency, the industry, etc. "Stinkin' thinking" has brought down more agents than bad business ever did. Whether you have the best agency in the country, the city, or on the block, be proud of what you and your staff have accomplished, not upset with your deficiencies. Although you don't want to put on rose-colored glasses and call a jackass a thoroughbred, almost every agency we've encountered had many strengths that deserved pride. Most overlooked their strengths because they concentrated on their weaknesses. Unfortunately, the self-fulfilling prophecy becomes real. If you think of yourself and ...