https://completemarkets.com/Article/article-post/2803/Why-Your-Insurance-Claims-Management-Software-Is-Your-Most-Underrated-Retention-Tool/
... insurers focus just on price and marketing to retain customers. But how they ...
https://completemarkets.com/Article/article-post/967/PRODUCTIVITY-UP-PROFITS-DOWN/
...rs are combined with those in the middle to arrive at these figures. To conver...
https://completemarkets.com/Article/article-post/996/AGENCY-PRODUCTIVITY-LEVELS-CONTINUE-TO-IMPROVE/
...elegating administrative tasks to middle managers and clerical personnel. The ... late Carol Hammes, principal of The Middleton Group, was one of the Independe...
https://completemarkets.com/Article/article-post/2/The-Stewardship-Review/
...in The Addis Group’s “original,” middle- market-focused business model. I vie...nding countless hours gathering and analyzing data, preparing reports and str...
https://completemarkets.com/Article/article-post/606/Simple-Ways-To-Differentiate-Your-Agency/
...iters who promise to 'cut out the middle man' as a way for customers to reduce...y program, it changed Life insurance marketing forever. A similar program shou...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/996/AGENCY-PRODUCTIVITY-LEVELS-CONTINUE-TO-IMPROVE/
... ,107 $43,773 Profit/Employee $5 ,617 $7 ,265 $7 ,112 $8 ,104 One of the more attractive things about growing is that over time it affords sales and professional employees the luxury of delegating administrative tasks to middle managers and clerical personnel. The result of that specialization is a reduction in the relative number of people involved in sales and servicing and an increase in the number of administrative employees who often have lower salary levels. This delegation process in turn leads to higher levels ... Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Agency Productivity Levels Continue To Improve 4/30/2013 10:36:15 PM by ... time to re-evaluate the way every single function is being handled. Automation has an impact on virtually every agency process. Failure to acknowledge that fact will result in duplication and an increased chance for mistakes that then must be corrected. The balance of this article presents productivity measurements for the average agency. Firms that are effectively utilizing automation will usually have results that are at least 25% better than the average. As you compare your results to these guidelines, look for areas where you're at or below the average level. Critically analyze ...
https://completemarkets.com/Article/article-post/2058/WHAT-MAKES-A-GREAT-FIRM/
...uthority and responsibilities to middle managers. ...uate the firm and establish the fair market value isn’t as difficult as...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/606/Simple-Ways-To-Differentiate-Your-Agency/
... predecessors. Customers assume professionalism and competence in their agents. Otherwise, they wouldn't do business with them. Most customers understand that a part of their premium dollar goes to pay agents. They're educated further in this by the direct writers who promise to cut out the middle man' as a way for customers to reduce costs. Most customers, personal or commercial, who deal with insurance agents expect the agent (and staff) to be better, more professional, and more competent than their most recent agency. They share certain ... Loading.. About Us Services Jobs PR Newsletters Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Simple Ways To Differentiate Your Agency 4/30/2013 12:00:00 AM by ... hours? Within one day? Whatever the commitment, put it in writing. Then monitor it (for example, In all, 95% of our calls last month were returned within one hour') . A commitment to prompt call-backs is genuine only when it's measured and reported. Are you willing to follow up on a customer issue without being asked? If you'd like to thrill your customers, call them when they're not expecting it to tell them the status of a transaction, problem, or claim. It helps them ...