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...ome agencies are already offering mobile applications that customers can acces...e customer strictly to the agency Web site? Stay tuned. Until then, focus on a well-constructed web site with a strong social media extensio...

...nd in-agency docking stations are mobile and able to communicate in and out of...st mean 'in the office' but also from home or on the road, space can be reconf...

... ' is productive and not just fun.) Cubicles work for the identified producer tasks simply because they are tasks, ' as opposed to eight-hour-a-day occupations. If the agency isn't as comfortable as a producer's Lexus, great! Producers with laptops and in-agency docking stations are mobile and able to communicate in and out of the agency. While our industry's agency-management system vendors need to refine their systems' ability to work better in this mode, this is clearly where we need to go-and systems are good enough now to begin going there. ... to separate an agency from its clients: banks selling insurance, competing agencies, direct writers, company service centers, and so on. Why add another separation? Why keep your most important asset at arm's length? Why not welcome prospects and clients into your business home? Once visitors are in your office, what message does your environment send them? When prospects come in your office and are ushered into a comfortable (even plush) conference room or a producer's windowed office, they're being told how important they are to your ... of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back (Non-Web) Site Planning: Office Layout 4/30/2013 12:00:00 AM by CompleteMarkets Editor , Virginia Bates This content has not been rated yet. Even if you're on the right track, you'll get run over if you just sit there.- Will Rogers ...

...r plan might include the use of a mobile trailer as temporary office space. If...laims information over the phone from home. You might also want to keep some 'primitive' items in offsite storage. They might include stamps,...