https://completemarkets.com/Article/article-post/1287/HOTELS-AND-MOTELS-CUSTOMER-SATISFACTION/
Hotels And Motels - Customer Satisfaction
HOTELS AND MOTELS - CUSTOMER SATISFACTION Dear (Custom...We specialize in insuring hotels and motels - we know how much work goes into ...
https://completemarkets.com/Article/article-post/1286/HOTELS-AND-MOTELS-ACCIDENTS-CAN-HAPPEN/
Hotels And Motels - "Accidents Can Happen"
HOTELS AND MOTELS - 'ACCIDENTS CAN HAPPEN' UNFORTUNATE...we specialize in insuring hotels and motels. We know your business risks, and ...
https://completemarkets.com/Article/article-post/910/WORKPLACE-VIOLENCE-PART-2/
...tores, jewelry stores, hotels and motels, and eating and drinking establishmen...
https://completemarkets.com/Article/article-post/60/Workplace-Violence/
...ry stores, jewelry stores, hotels/motels, and eating/drinking places.
Occupati...
https://completemarkets.com/Article/article-post/1016/If-I-Were-Marketing-Manager-For-a-Day-2/
... x No Thanks Loading.. If I Were Marketing Manager For A Day 2 4/30/2013 by CompleteMarkets Editor , Delbert Hawkins This content has not been rated yet. &# 160 IF I WERE A MARKETING MANAGER FOR A DAY by Delbert Hawkins Once upon a time, a marketing representative was an ex-underwriter who went into the field because he or she was too young to retire, and not good enough at golf to qualify for the P.G.A. tour. A full day of stress' began by sleeping until 9 a.m. at a local motel, and being up in time for coffee with a local agent. Then the rep went on to the next agent for a three-martini lunch, and off to the nearest golf course at 2 p.m. with another agent. Those days are gone forever. In today's demanding, competitive climate, the marketing rep must make the very most of his or her time. You've got to be up-to-date, informed, on your toes. If I were a company field rep, I would: 1) Consider my agents as my customers, and endeavor to treat them accordingly. I would also consider myself a goodwill ambassador from my company, since I am the only one the agency will see during the year. 2) Spend as much time in the home-office as possible, to learn each step of underwriting, claims, bonds, Life insurance, and other market departments. I would achieve a CIC degree and other designations in relevant areas of expertise, to have a working knowledge of the products my company sells. 3) ...
https://completemarkets.com/Article/article-post/61/Workplace-Violence-Part-1/
...ry stores, jewelry stores, hotels/motels, and eating/drinking places.
Occupati...
https://completemarkets.com/Article/article-post/1031/FIVE-WAYS-TO-IMPROVE-BUSINESS-SURVIVAL-AFTER-A-WINDSTORM/
...e to work from distant hotels and motels – exponentially increasing ...
https://completemarkets.com/Article/article-post/603/Resolving-Customer-Problems/
... quality is a part of the business' credo. Recently I facilitated a strategic planning session in a metropolitan hotel - part of a well-known hotel chain. The facility represented itself as a meeting facility, but they set us up in a substandard manner. This was quickly resolved but set the stage for a comedy of service mistakes that resulted in my visit with the hotel's general manager. As usual, I told him that my job was to give feedback whenever there was excellent or substandard service and unfortunately, he had a problem throughout the facility with the latter. He listened quietly but made no representation regarding a resolution to the problems (or acknowledging the problems in the first place) . He apologized for the issues that I disclosed, but he reminded me of the character in recent national motel advertising whose job description included making abject apologies (but who could not correct any of the problems) . Did he leave me satisfied? No! Will we return to that hotel? No! Does your staff satisfy your customers who come to them with problems? I have heard agency staff argue with customers. I have heard agency staff tell customers that it was a computer problem or a company problem (shifting the blame) . I have heard agency staff tell customers, There's nothing I can do! You'll have to pay it, and we'll correct it later. I have heard agency staff tell customers that the staffer doesn't have the authority to help the customer. What I rarely hear is a staff member apologizing to a customer and saying that they will resolve the problem immediately, and ...
https://completemarkets.com/Article/article-post/1711/ZEROING-IN-ON-SPECIFIC-PROSPECTS/
...ers (Recycling) S. 5 -- Motels T. 5 -- Apartment Projects ...