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... in Oregon, California’s fires, mudslides, and earthquakes. Entire communitie...

... to track it. Fax it to the carrier, get a claim number and the name of the adjuster who will be handling it, and describe the client's frame of mind and sense of urgency to the adjuster. Having done that, send a card telling the insureds what to expect and advising them to call if they don't hear from the adjuster in a reasonable time. Follow up periodically. Once the claim is closed, send a postage-paid survey reply card asking for the client to evaluate both the company's and the agency's service. Any negative responses should be followed up with a personal call or visit by agency personnel. Think of all of the natural disasters that have struck over the past couple of years: hurricanes Hugo, Andrew, Iniki; the Midwestern floods; and California's fires, mudslides, and earthquakes. Entire communities were traumatized, presenting an opportunity for savvy agencies to shine! 10. Take every opportunity to refer other business contacts to your clients and let them know you're doing it. This tip speaks for itself. Put clients in touch with each other for their mutual business interests. In effect, you're creating your own affinity group, bonding them to you and helping the advocacy process to your benefit. The possibilities are enormous. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts ...

...to sinkholes, volcanic eruption, mudslide, landslide, avalanche and subsidence...