https://completemarkets.com/Article/article-post/2615/Telecommuting-to-Your-Virtual-Office/
Telecommuting to Your Virtual Office
WHAT IS A VIRTUAL OFFICE?
The virtual office concept, also known as telecommuting or a mobile office, emerged as the American work force s...Drucker's counsel: "Commuting to the office is obsolete. It is now infinitely ...
https://completemarkets.com/Article/article-post/479/Are-You-Really-Deriving-Benefits-From-Automation/
..., however, produced the paperless offices or created the efficiencies that wer...em work will go far to promote the automation effort.
The message in this arti...
https://completemarkets.com/Article/article-post/1859/AUTOMATION-INFORMATION-SYSTEMS-MANAGEMENT/
...always had. Although agency back-office operations still perform the same fun...Sales or customer service? Without automation, it would be impossible to manag...
https://completemarkets.com/Article/article-post/88/Requests-For-Proposal-Upgrading-Agency-Automation/
...ineup and the staff talent in the office are byproducts of the process, you st...da that you set.
A hardware and office configuration plan that’s given on...
https://completemarkets.com/Article/article-post/233/Agency-Automation-An-E-O-Resource/
...rive to have producers out of the office selling as often as possible. A produ...sitive side, breakneck advances in automation and communication technology pro...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/tag/agency-management-system/
... Reviews: Worth The Expense This content has not been rated yet. CompleteMarkets Editor , Chris Burand 4/30/2013 12:00:00 AM ACCOUNTING AUDITS AND REVIEWS: WORTH THE EXPENSE by Chris Burand Agencies can avoid a lot of grief by obtaining annual accountants reviews or audits. An audit can catch inno.. All Articles by CompleteMarkets Editor Comments (0 ) Accounting Vs. The Front Office This content has not been rated yet. CompleteMarkets Editor , Gail Franzen 4/30/2013 12:00:00 AM ACCOUNTING VS. THE FRONT OFFICE by Gail Franzen Is there friction in your office between your accounting department and your service staff? Gail Franzen advises you to tackle .. All Articles by CompleteMarkets Editor Comments (0 ) Agencies Are Getting Help These Days! This content ... not been rated yet. CompleteMarkets Editor , Grace Bauer 4/30/2013 12:00:00 AM AGENCIES ARE GETTING HELP THESE DAYS! by Grace Bauer Every agency I talk to these days wants help. How can we be better? ' How can we stay in touch with the client? ' How can w.. All Articles by CompleteMarkets Editor Comments (0 ) Agency Automation In The 21St Century This content has not been rated yet. Al Diamond , CompleteMarkets Editor 4/30/2013 12:00:00 AM AGENCY AUTOMATION IN THE 21ST CENTURY by Al Diamond Make your agency management system work for you, your clients - and your carriers. Have you noticed that carriers .. All Articles by Al Diamond Comments (0 ) Agency Automation: E&O Friend ...
https://completemarkets.com/Article/article-post/996/AGENCY-PRODUCTIVITY-LEVELS-CONTINUE-TO-IMPROVE/
... others inside and outside of the office. Another common mistake is to take ... funding additional investments in automation. Employee benefits/Group insur...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/1037/CUSTOMER-SERVICE-ITS-NOT-ABOUT-TECHNOLOGY/
... this system comes from the perspective of the vendor, not the customer. Although a simple automated attendant system might provide a level of customer satisfaction, an extended selection tree frustrates most customers. Usually, people make phone calls because they want personal contact. A poorly implemented automated attendant creates the opposite experience. TECHNOLOGY GONE RIGHT During the past several years, our agency has migrated to a totally paperless office environment. When clients come to our office, they're surprised to find a large motion-activated train in our vestibule. It runs for about 30 seconds and creates an interesting conversation piece. We use the train to explain a fundamental concept to our prospective clients: All the technology they see in our office enables processes that they'll enjoy if they do business with our agency. For example, we explain ... Categories Popular Recent All Back Customer Service: It's Not About Technology 4/30/2013 10:36:34 PM by CompleteMarkets Editor , Ed Higgins This content has not been rated yet. CUSTOMER SERVICE: IT'S NOT ABOUT TECHNOLOGY by Ed Higgins One interesting observation about technology applications is that agents have focused strongly on improving efficiency. Many agencies and other businesses have embraced one such technology tool — automated attendants — as a way to eliminate the expense of a live attendant. Ed Higgins reminds us that technology exists to support the backroom processes and to facilitate personal service. TECHNOLOGY GONE WRONG If you're anything like me, I'm sure you've had your share of not-so-wonderful experiences with automated attendants. There are two that stand out in my negative memory, and I try not to keep negative memories about ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2096/AGENCY-AUTOMATION-E-O-FRIEND-OR-FOE-%E2%80%94-Part-1-DOWNLOAD/
... yet. AGENCY AUTOMATION: E&O FRIEND OR FOE? — Part 1: DOWNLOAD &# 160 by Curtis Pearsall &# 160 Most agency owners and staff would agree that advances in automation have greatly increased our dependence on technology. The benefits of automation are easily identified, with increased efficiency at the top of the list. But has automation increased or decreased E&O exposures in your office? This is a hot topic among our 11,000-plus agent-customers and the answer isn't simple. This series of articles by Curtis Pearsall will help you gauge the impact of automation on your agency's risk exposure. &# 160 &# 160 Overall, most carriers that interface with their agent-customers require you to sign an online Terms of Use agreement, which is similar in nature to paper contracts. ... Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Agency Automation: E&O Friend Or Foe? — Part 1: Download 4/30/2013 10:44:07 PM by CompleteMarkets Editor , Curtis Pearsall This content has not been rated yet. AGENCY AUTOMATION: E&O FRIEND OR FOE? — Part 1: DOWNLOAD &# 160 by Curtis Pearsall &# 160 Most agency owners and staff would agree that advances in automation have ...
https://completemarkets.com/company/CompleteMarkets/Articles/content-package/IMMS-Library/TabCategory/article-post/2099/Agency-Automation-E-O-Friend-Or-Foe-%E2%80%94-Part-4/
... nice? The tool that you need is part of most agency management software. These systems usually list in detail the potential exposures facing your clients and prospects, usually alphabetically or by SIC code. Whenever your producers meet with prospects, they should use this list to do a systematic review of the various coverages that your companies offer: Property, Liability, Business Interruption, Professional Liability, Directors and Officers, etc., Using the list properly, in addition to being professional, can also help producers round out accounts. It's essential to cover all of the potential exposures, not just discuss those that typically can happen. A big key to avoiding E&O claims is to identify every exposure and to recommend coverage for them. The next area of automation that can play a key role ... Employees Articles Blog Photos Group Connections Reviews IMMS Library Immerse yourself in our stacks. Take some time and browse through our library. We have thousands of articles, checklists, tip sheets, sales letters, and more! Communications Marketing Customer Service Planning Finance/Accounting Risk Management Human Resources Selling Legal and E&O Technology Life/Financial Services Glossaries Management Resources & Links Categories Popular Recent All Back Agency Automation: E&O Friend Or Foe? — Part 4 7/6 /2015 12:00:00 AM by CompleteMarkets Editor , Curtis Pearsall This content has not been rated yet. The previous three articles in this series dealt with automation as it pertained to an agency's processing work. This article by Curtis Pearsall will examine how several aspects of automation can help reduce your E&O ...