https://completemarkets.com/Article/article-post/1711/ZEROING-IN-ON-SPECIFIC-PROSPECTS/
...tc.), and/or paperhanging in some parking lot. If contact is made and coverage...ks, telephone approach, replies from parking lot paper-hanging). If time left,...
https://completemarkets.com/Article/article-post/1748/OFFICE-SAFETY-AND-SECURITY-WHAT-WORKERS-NEED-TO-KNOW-AND-DO/
... these safety precautions: Parking Lot Security/Lighting. Because crime...orkers to and from their cars. Limit parking lot access to controlled points and have the lots as well lit as possible. In fact, l...
https://completemarkets.com/Article/article-post/680/General-Agency-Advertising/
... did something about it, or that you would have called if it was important. We have found that advertising price in letters is beneficial. Some folks disagree-agents feel stating an insurance premium is not professional. But when you are selling things that people are not familiar with, such as Life insurance, Umbrella policies, and Snowmobile coverage, prospects want to know if the premium is in their ball park. They don't care if it's the lowest price around-the affordability is what matters. You can give the world's greatest selling pitch on low-cost, high-value Term Life insurance, but if your prospects think they can't afford it, nothing is going to happen. NEWSLETTERS A newsletter is a good vehicle for staying in touch with your client. And many types are available (such as those offered by IMMS ... were going to expand into their area. Consequently, they started to concentrate on their territory and gave us the time to establish ourselves. Here are some areas where we have done direct mailing: Neighborhoods where our employees moved Areas where certain coverages may affect the residents a little differently than others An area where fire classes have been lowered (we also ran a newspaper ad) Our agency sends a lot of mail to Boxholder-Neighbor, ' because we feel that it's a good way of covering every person in a specific geographical area. And next to the word Boxholder' we include some information so that when the prospect glances at it, he will get part of the message, whether he wants to read it or not. In addition, sending such mailings in envelopes is not really necessary and ...
https://completemarkets.com/Article/article-post/698/Customer-Service-Mickey-Mouse-Style/
... of the CSRs I've surveyed say they've never attended a workshop or read a book on customer service skills. What's even more astonishing is that the main quality control system for customer service in the agency business is Errors & Omissions insurance. As an industry, we need to do more and do better at service. We should take lessons from customer service leaders like the Walt Disney Co. Disney theme parks get consistently high marks for service, despite the fact that they deliver that service via a young, minimum-wage staff who work in the blazing sun amid continually changing, technically sophisticated attractions, and which cost guests more money in a few hours than most of them earn in an entire week. To further credit Disney, realize that they serve thousands of first-time customers each day plus thousands of repeat ... Karen Flaherty is the president of Professional Training Systems, Inc., Austin, TX. She can be reached at (512) 266-0798 or e-mail [email protected] . Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content ...
https://completemarkets.com/Article/article-post/2141/E-O-IN-COMMERCIAL-AUTO/
... any officers, partners or employees furnished an automobile for personal use? Are owned vehicles used for towing special equipment (air compressors, concrete mixers, etc.)? Are operations periodic or seasonal, resulting in the lay-up of any vehicles for 30 consecutive days or more? Are any automobiles equipped with cellular telephones, two-way radios, citizens band radios, or similar devices? How many automobiles are parked in one location overnight? Does the applicant lease/rent vehicles to others with operators? What is the maximum/average radius of operation? Is there a hired/non-owned exposure? The symbol on the policy indicates what vehicles the coverage includes. The applicable symbols (expressed in numbers), range from "1 " to "9 ," with symbol "1 " being the broadest ... " coverage. If a business owner suffered an injury as a pedestrian or as a passenger in another vehicle, he or she would need this coverage to collect uninsured motorist (UM) or underinsured motorist (UIM) coverage from the Commercial Auto policy. Limits issues. When losses occur with this line of business, the damages can be significant. Limits of $1 million might sound like a lot, but claims involving bodily injuries can easily exceed this. Thus, it makes sense to offer an Umbrella policy. If your insured doesn't want to carry a $1 million limit or an Umbrella, get their rejection in writing. This sign-off will give you a solid defense if a major claim occurs and the insured alleges you hadn't provided the proper coverage. When providing an Umbrella, especially ...
https://completemarkets.com/Article/article-post/219/Enhance-Your-Agencys-Web-Site/
... , locations, and others. Agency-specific content also includes graphics, such as your logo, a photo of your building(s ) and location(s ), plus photos and/or biographical information about your staff. Keep in mind that the goal of agency-specific content is to personalize and humanize your agency. Your agency is more than a nondescript storefront or a series of cubicles in an office park; it's a business operated by people and has a personality, an image, a brand, a context, and a place within the community. Your Web site projects a visual and textual impression about your agency even if no one ever comes to your physical location. Here, then, is a short list of what to include. TELL YOUR AGENCY STORY Every business has a story to ... , and improvement of Web sites. Contact Steve at [email protected] . This article is reproduced, with permission, from the VuPoint Newsletter of the IIABA Virtual University. Login or Register (for FREE) to gain access to thousands of other great articles. Need more reasons to join? Need insurance for you, your business or your family? Get quality appointments - Save yourself a whole lot of time & money when you use our directory of carriers, wholesalers and service providers. Negotiate lucrative contracts with carriers and wholesalers. Net result. More revenue for your agency! Clients & Prospects will research you, your co-workers and your agency here. The most comprehensive online insurance industry reference library for - Personal Lines Professionals Commercial Lines Professionals Life/Health & Benefits Professionals Online newsletters and content ...
https://completemarkets.com/Article/article-post/1076/GREAT-BUSINESS-REQUIRES-GREAT-PEOPLE/
... Conversations can be held in the parking lot, bathroom, hallways, and lunchro...
https://completemarkets.com/Article/article-post/2110/DONT-SAY-ITS-SO-UNLESS-YOURE-SURE-ITS-SO/
...st night, I went to pull into the parking garage. Little did I realize that th...an was higher than the height of the parking garage, and I cracked the top of ...
https://completemarkets.com/Article/article-post/385/The-%E2%80%98I%E2%80%99m-Not-A-Computer-Person%E2%80%99-Agency-Owner/
...wd of people began gathering in a parking lot. As they left their vehicles, a ...
https://completemarkets.com/Article/article-post/2468/The-Phantom-Rolls-Royce/
...n it was stolen from a restaurant parking lot. Classic Car had paid the insure...